AeroLeads people directory · profile
Shawn Mccoubrey Email & Phone Number
AVP, Member Services
at
Info-Tech Research Group
1 work email found
@infotech.com
1 phone found area 416
LinkedIn matched
✓ Verified May 2026
4 data sources
Profile completeness 100%
Current company
Role
AVP, Member Services
Location
Toronto, Ontario, Canada
Company size
Who is Shawn Mccoubrey? Overview
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Quick answer
Shawn Mccoubrey is listed as AVP, Member Services at Info-Tech Research Group, a company with 1801 employees, based in Toronto, Ontario, Canada. AeroLeads shows a work email signal at infotech.com, phone signal with area code 416, and a matched LinkedIn profile for Shawn Mccoubrey.
Shawn Mccoubrey previously worked as RVP, Acquire Sales at Info-Tech Research Group and Sales Director, Acquire at Info-Tech Research Group. Shawn Mccoubrey holds Computer Networking And Technical Support from Seneca College Of Applied Arts And Technology.
Company email context
Email format at Info-Tech Research Group
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{first_initial}{last}@infotech.com
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AeroLeads found 1 current-domain work email signal for Shawn Mccoubrey. Compare company email patterns before reaching out.
Profile bio
About Shawn Mccoubrey
A proven sales leader with a track record in growing business and developing long-lasting relationships.Specialties: People Leadership and Development, Sales Lifecycle, Challenger Sales Methodology, Coaching for Performance, Technology Expertise, Project Management
Listed skills include Itil, Management, Team Leadership, Leadership, and 19 others.
Current workplace
Shawn Mccoubrey's current company
Company context helps verify the profile and gives searchers a useful next step.
Info-Tech Research Group
12 roles
Shawn Mccoubrey work experience
A career timeline built from the work history available for this profile.
Rvp, Acquire Sales
Current
Nov 2020 - Present
Sales Director, Acquire
Jan 2019 - Nov 2020
Sales Manager, Gta Mid-Market
Winner of President's Club award for achieving team GP growth of 23% in 2018.Managed a team of 12 inside sales account managers responsible for driving growth within the Toronto and GTA/SWO districts.Lead the GTA Mid-Market inside sales team responsible for a $145m book of business.Manage to customer retention, category diversification and GP growth.
Jul 2017 - Dec 2018
Sales Manager, Canadian Enterprise
Managed a team of strategic account managers, customer service representatives and sales analysts responsible for Softchoice’ Canadian enterprise customers.Responsible for managing renewals, liaising with external vendor partners, project managing and delivering industry leading customer experience to some of Softchoice’ largest and most complex.
Mar 2016 - Jun 2017
Service Desk Manager
Managed a team of 9 customer focused 2nd and 3rd level service desk analysts across 6 locations who are responsible for providing IT support to Softchoice employees.Responsible for providing support to 1350 Softchoice employees spanning 35 locations throughout North America.Work with service desk analysts on a daily, weekly and monthly basis to obtain SLA.
Oct 2013 - Mar 2016
Service Delivery And Support Manager
Reporting to the VP of operations, manage 2 customer focused teams responsible for service delivery and high level technical troubleshooting.Lead a team of 7 help desk analysis responsible for providing 2nd and 3rd level technical support.Analyze trends, metrics and KPI's to drive improvements, and overall customer satisfaction.Refine process and provide.
Feb 2013 - Oct 2013
Recruiting Manager
Acted as an IT resource strategist and consultant for hiring organizations. Met with candidates to evaluate their technical skills and understand job preferences, as well with clients' to understand their specific hiring needs.Accountable to meet monthly revenue targets as well as daily, weekly and monthly call metrics.Leveraged existing relationships with.
May 2012 - Feb 2013
Supervisor, Deskside Support
Managed a team of 5 senior technical analysts, responsible for implementing technical projects and providing high level technical troubleshooting. As a member of several steering committees, provided leadership for large scale enterprise projects including upgrading to Microsoft Vista and deploying Blackberries to our sales force Worked collaboratively.
Nov 2009 - Apr 2011
Supervisor, Service Desk
Supported by a team of 9 service desk analysts, provided technical support for 1000 AstraZeneca Canada users. Led several technical initiatives and projects that were integral to the business most notably the Remedy incident management system Provided monthly metrics and trends to IS leadership team to better understand our users as well as meet or exceed.
Sep 2008 - Oct 2009
Technical Analyst
Accountable to provide third level desk side hardware and software support for various users including executives. Involved in various project work including the life-cycle management of hardware and the management of the video conference network
Apr 2006 - Aug 2008
Helpdesk Analyst
Provided 1st and 2nd level phone support for hardware and software issues to remote and local AstraZeneca Canada users.
Aug 2003 - Mar 2006
1 education record
Shawn Mccoubrey education
FAQ
Frequently asked questions about Shawn Mccoubrey
Quick answers generated from the profile data available on this page.
What company does Shawn Mccoubrey work for?
Shawn Mccoubrey works for Info-Tech Research Group.
What is Shawn Mccoubrey's role at Info-Tech Research Group?
Shawn Mccoubrey is listed as AVP, Member Services at Info-Tech Research Group.
What is Shawn Mccoubrey's email address?
AeroLeads has found 1 work email signal at @infotech.com for Shawn Mccoubrey at Info-Tech Research Group.
What is Shawn Mccoubrey's phone number?
AeroLeads has found 1 phone signal(s) with area code 416 for Shawn Mccoubrey at Info-Tech Research Group.
Where is Shawn Mccoubrey based?
Shawn Mccoubrey is based in Toronto, Ontario, Canada while working with Info-Tech Research Group.
What companies has Shawn Mccoubrey worked for?
Shawn Mccoubrey has worked for Info-Tech Research Group, Softchoice, Ceryx Inc., Robert Half Technology, and Astrazeneca.
How can I contact Shawn Mccoubrey?
You can use AeroLeads to view verified contact signals for Shawn Mccoubrey at Info-Tech Research Group, including work email, phone, and LinkedIn data when available.
What schools did Shawn Mccoubrey attend?
Shawn Mccoubrey holds Computer Networking And Technical Support from Seneca College Of Applied Arts And Technology.
What skills is Shawn Mccoubrey known for?
Shawn Mccoubrey is listed with skills including Itil, Management, Team Leadership, Leadership, Networking, Vendor Management, Change Management, and Process Improvement.
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