Shawn Cooper

Shawn Cooper Email and Phone Number

Chief of Staff, HR @ JLL
Naperville, IL, US
Shawn Cooper's Location
Naperville, Illinois, United States, United States
Shawn Cooper's Contact Details

Shawn Cooper work email

Shawn Cooper personal email

About Shawn Cooper

I have over 17 years of experience in training and leadership development, working with cross-functional and global teams to deliver high-impact career development, influence the organization's growth, and help shape future leaders. I hold multiple professional certifications, to include SHRM-SCP, Project Management Professional, change management, coaching, and Lean-Six Sigma certifications.I most recently was the Senior Manager of Global Learning and Development at Press Ganey, a company that improves the human experience through innovation, insight, and action in healthcare, where I successfully led an international learning team. I managed and developed all instructional and transformational leadership training. These trainings engage leaders in ongoing coaching that is reflective, responsive, supportive and promotes effective mindsets and practices. Before being named Senior Manager, I was Press Ganey’s Manager of Leadership and Organizational Development and was responsible for implementing training, recruitment, and retention incentives including micro-learning, on-demand coaching, and AI-enabled learning. I ensured the visibility and alignment of a company, focusing on the most critical business priorities including planning, resource management, and strategy. I am also familiar with serving as the primary point of contact for learning programs, coaching and talent acquisition, ensuring flexibility in response to an increasingly demanding industry.Prior to my role at Press Ganey, I was the Leadership Development Consultant for DISH Network and was responsible for developing executive leadership coaching and development programs for over 200 national management, directors, and leaders. I am driven to develop successful business strategies that meet demanding objectives. I hold a Master of Education in Secondary Education from Arizona State University and a Bachelor of Science in Political Science from the University of Oregon.

Shawn Cooper's Current Company Details
JLL

Jll

View
Chief of Staff, HR
Naperville, IL, US
Website:
jll.com
Employees:
99146
Shawn Cooper Work Experience Details
  • Jll
    Chief Of Staff, Hr
    Jll
    Naperville, Il, Us
  • Jll
    Project & Change Management Lead, Client Experience
    Jll Nov 2024 - Present
    Chicago, Illinois, Us
  • Press Ganey
    Senior Manager, Global Learning And Development
    Press Ganey Jan 2023 - Feb 2024
    South Bend, In, Us
    Press Ganey improves the Human Experience through innovation, insight, and action through a combination of deep expertise and groundbreaking technology, providing technical resources for industries to reshape and reimagine healthcare. As Global Learning and Development Senior Manager, I have successfully driven organizational transformation through leading and management training aligned with Press Ganey's vision and goals. ▪ Build and manage an international learning and development team who design and facilitate new realistic and beneficial content for global audiences in efforts to promote and develop employee growth which resulted in a boost in team productivity by 15%.▪ Design effective budgeting procedures by consolidating vendor utilization resulting in a reduction in learning operating costs by 10%.▪ Implement a new Learning Management System (LMS) with multiple learning platforms including enterprise learning solutions for all hiring personnel which increased employee learning participation by 35%.▪ Manage and develop all instructional and transformational leadership training, which engage leaders in ongoing coaching that is reflective, responsive, supportive and promotes effective mindsets and practices. Increased employee engagement by 18%.▪ Conduct targeted workforce planning and role competency grids for low performing teams which resulted in an improvement in career development engagement scores by over 30%.▪ Provide development coaching and activities including programs, initiatives, and tools to develop and enhance performance while improving talent retention which enhanced learning program ROI by 20%.▪ Develop training programs and workshops related to leadership development, coaching, conflict resolution, and communication skills which improved leadership skills and team management among leaders by 30%.
  • Press Ganey
    Manager, Leadership And Organizational Development
    Press Ganey Jan 2022 - Jan 2023
    South Bend, In, Us
    My goal was to build human capital through a strong employee development culture. This required training programs that would facilitate change management initiatives.▪ Developed and managed effective onboarding procedures ensuring new hires adjust to company policies, procedures and processes which boosted new-hire engagement by 20% and cut voluntary turnover by 10%.▪ Implemented training, recruitment, and retention incentives including micro-learning, on-demand coaching, and AI-enabled learning which resulted in an increase in learner satisfaction of 25% and an increase in sustainable behavior change by 10%.▪ Developed and implemented effective sourcing strategies to identify and engage top talent while streamlining internal promotion process for high-potential employees.
  • Press Ganey
    Organizational Development And Performance Consultant
    Press Ganey Sep 2019 - Jan 2022
    South Bend, In, Us
    I identified key stakeholders involved with diverse functions in different regions and built and maintained trusted relationships better to understand the needs of employees and organizational goals.▪ Cultivated strong relationships with stakeholders across diverse justifications and regions which maintained trust and built business-line collaboration.▪ Contributed to Diversity, Equity, Inclusion, and Belonging (DEIB), fostering a diverse candidate pool to promote an equitable and welcoming work environment which increased talent program effectiveness by 15%.▪ Researched, planned, and implemented virtual training programs during the pandemic, ensuring continued progression in operations that will prepare employees for the next step of their career paths.
  • Dish Network
    Leadership Development Consultant
    Dish Network 2017 - 2019
    Englewood, Co, Us
    Retained to develop programs to strengthen the development of organizational leaders. Created leadership development training programs, educating staff on leadership best practices and helping them develop leadership skills. I used collaborative consulting methods to deliver training solutions. Developed leadership training focusing on navigating conflict, mindfulness, onboarding, and emotional intelligence.▪ Developed executive leadership coaching and development programs for over 200 national management, directors, and leaders which resulted in an increase in competency rating of front-line managers by 13% within six months.▪ Designed instructor led training and eLearning for leaders including classroom, virtual, hybrid, synchronous and asynchronous training.▪ Utilized a collaborative design process to coordinate, design and build training curricula from in-person to online learning.
  • Perspectives Charter Schools
    Teacher-Leader
    Perspectives Charter Schools 2016 - 2017
    Chicago, Il, Us
    Served as Teacher-Leader, coaching and mentoring school leadership on process improvement, employee communications, and school culture. Liaised with administration and colleagues, ensuring teachers had the necessary resources and all grade-level activities were coordinated appropriately.
  • U.S. Department Of State
    Special Agent
    U.S. Department Of State 2014 - 2016
    Washington, Dc, Us
    Federal Agents are responsible for security matter advice, management of security programs to protect personnel, protecting visiting dignitaries, and conducting administrative and criminal investigations.  Conducted sensitive interviews and investigations with witnesses and criminal suspects. Established relationships with foreign entities and agencies, overcoming cultural and language barriers to complete assignments.
  • Us Army
    Program Manager, Training And Operations
    Us Army Jun 2010 - Aug 2014
    Arlington, Virginia, Us
    Assessed leadership development needs and delivered customized strategies and programs to increase front-line through senior manager leadership effectiveness. Conducted diagnosis and provided expertise in the development and implementation of customized OD strategies, solutions, interventions and tools (e.g., strategic planning, team effectiveness, change management, organization design, etc.) Provided effective one-on-one and team coaching designed to improve performance.
  • Us Army
    Senior Manager, Training And Development
    Us Army Jun 2006 - Jun 2010
    Arlington, Virginia, Us
  • Chandler Unified School District
    Level Lead
    Chandler Unified School District 2012 - 2014
    Chandler, Az, Us
    Served as Sophomore English Level lead, responsible for the continuous improvement in curriculum, instruction and assessment for the grade-level.
  • Teach For America
    Teacher
    Teach For America 2010 - 2012
    New York, Ny, Us
    Mastered content area and taught students in a clear and effective manner to drive academic achievement.

Shawn Cooper Skills

Leadership Development Leadership Teaching Program Management Staff Development Classroom Curriculum Development Educational Leadership Public Speaking Strategic Planning Higher Education Organizational Development Classroom Management Operations Management Operational Planning Curriculum Design Coaching Training Project Management Military Operations Lesson Planning Secondary Education Microsoft Office Team Leadership Team Building Employee Training K 12 Customer Service Teacher Training Consulting Business Process Improvement Event Planning Physical Security Security Operations Criminal Investigations Strategy Project Planning Educational Technology Training And Development Training Delivery Change Management Human Resources Management Cross Functional Team Leadership

Shawn Cooper Education Details

  • Arizona State University
    Arizona State University
    Secondary Education
  • University Of Oregon
    University Of Oregon
    Political Science

Frequently Asked Questions about Shawn Cooper

What company does Shawn Cooper work for?

Shawn Cooper works for Jll

What is Shawn Cooper's role at the current company?

Shawn Cooper's current role is Chief of Staff, HR.

What is Shawn Cooper's email address?

Shawn Cooper's email address is sh****@****ail.com

What schools did Shawn Cooper attend?

Shawn Cooper attended Arizona State University, University Of Oregon.

What skills is Shawn Cooper known for?

Shawn Cooper has skills like Leadership Development, Leadership, Teaching, Program Management, Staff Development, Classroom, Curriculum Development, Educational Leadership, Public Speaking, Strategic Planning, Higher Education, Organizational Development.

Who are Shawn Cooper's colleagues?

Shawn Cooper's colleagues are Charles Cleal, Randall Bunn, Sharon Christiaan, Oio Oio, 罗映珊, Salvador Gallego, Kyla Hardine.

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