Shawn Dawson Email and Phone Number
• Energetic and results-driven technology executive and systems thinker with a proven record of catalyzing enterprise-level digital transformation, cloud adoption, and developer enablement initiatives. Disciplined servant leader and coach who progressed from an engineering role to executive leadership through dedication, continuous learning, and a strong work ethic.• Experienced in leading high-performing teams to architect and implement innovative IT solutions that align with business goals, accelerate delivery, and enhance operational efficiency. Proficient at fostering a culture of continuous improvement while delivering measurable business value.• Well-versed in supervising large-scale migrations to cloud (AWS, Azure, GCP), leveraging hybrid and multi-cloud strategies to optimize cost, scalability, and resilience. Expert in establishing enterprise-wide DevOps frameworks, enabling continuous deployment capabilities that reduced software release cycles from weeks to hours.Areas of Expertise:• Visionary Leadership• Developer Enablement & Productivity Tools• Multi-million Budget Management• Agile, Scrum, & Lean Methodologies• Cross-Functional Team Leadership• IT Infrastructure ManagementSelected Career Achievements:• Renegotiated two separate multi-million dollar deals for cloud spend via the FinOps team, performing all forecasting and applications planning — closing deals in the top quadrant for negotiated rates.• Platform Leadership: Headed the Everwell Platform Group at Aflac, overseeing the front-end for all individual insurance enrollments across North America—processing over 1.4M enrollments annually and generating $1.2B+ in revenue. Increased Customer Satisfaction Score (CSAT) by 17%.
Elevance Health
View- Website:
- elevancehealth.com
- Employees:
- 42204
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Staff Vice President For Cloud Engineering, Delivery And FinopsElevance HealthFrisco, Tx, Us -
Staff Vice President For Cloud Engineering, Delivery & FinopsElevance Health 2022 - PresentIndianapolis, Indiana, UsAs the Staff Vice President within Elevance Health’s (formerly Anthem) Global CIO organization, my teams are responsible for advancing the engineering, delivery and financial operations for our cloud journey in order to unlock the next generation of innovative digital capabilities. The Elevance cloud team consists of a globally diverse workforce that is aligned on the mission of simplifying healthcare, improving our digital experiences and unlocking the power of developers through cloud to enable business transformation.• Lead Elevance Health's extensive multi-cloud environment, formerly known as Anthem Inc., ensuring seamless integration and operations encompassing AWS, Azure, and GCP with 635+ applications• Direct financial operations by monitoring cloud spend commitments, forecasting growth, and negotiating long-term agreements to optimize Enterprise Discounts and Savings Plans. • Foster strategic partnerships by supervising vendor and partner relationships and optimizing multi-million dollar investments to align with enterprise goals.• Transform FinOps practices, increasing visibility of spend and forecasting from 58% to 80%. Implemented automation strategies to achieve annual savings of 11% to 21% beyond enterprise discounts via optimization and contract renegotiation.• Integrate cross-functional teams including Cloud, Enterprise Architecture, DevOps, Compliance, and Information Security, encouraging an automation-first approach to streamline operations and reduce wait time 22%.• Expand developer-first tooling options by advancing service catalog capabilities, inculcating Terraform, Ansible, Sentinel, Artifactory/Quay, CaaS platforms, and Olympus™ account vending solutions.• Mentor and grow engineering teams specializing in Cloud, Containers-as-a-Service, FinOps, Service Catalogs, Networking, Cloud Foundation, and Business Unit Liaisons, fostering growth and technical excellence. -
Chief Platform Development OfficerAflac 2021 - 2022Columbus, Ga, UsChief Platform Development Officer for Empowered Benefits, a wholly owned subsidiary of Aflac, which provides the front-end platform leveraged by Agents for all individual insurance enrollments in North America which equates to 1.4 million enrollments and $1.2 billion in applications processed annually. Our organizational is responsible for all feature development, technical product ownership, production support and Agile work methodologies for Empowered.• Redesigned portfolio management processes to deliver real-time visibility to all stakeholders, ensuring alignment from business executives to individual contributors. • Forged a DevSecOps culture by integrating Development, Quality Assurance, and Operations into unified Product teams, enhancing collaboration and accountability resulting in a 37% reduction in escaped defects. • Standardized Agile workflows across the organization, driving consistent and efficient project execution. • Migrated platform to AWS to improve scalability, reliability, and extensibility.• Increased customer satisfaction scores from 29% to 46% by establishing user-centric enhancements and simplifying support processes.• Refactored the Checkout Portal, attaining a 32% improvement in response times, modernizing the architecture, and enhancing code extensibility to aid in future enhancements.• Negotiated contract terms to optimize consultancy engagements, reducing external spending by approximately 10% without compromising deliverables. -
Vice President, Services Manager For Ci/Cd And Dev(Sec)Ops Enablement At Truist, Formerly Bb&TTruist 2020 - 2021Charlotte, North Carolina, UsMy groups mission is to change culture, dissolve the hand-offs between organizations, and shift work left. We are highly pivotal in the transformation work bringing next-gen technology and methodology to BB&T, now Truist. My organizations primary focus is on establishing and training cross-functional teams of infrastructure and security developers whom provide Infrastructure-as-a-Service platforms, cloud platforms and the DevOps pipelines into it. We also serve as the evangelists for establishing the 'practice' supporting Agile/Dev(Sec)Ops/Shifting-Left & Cloud.• Championed myriad standards and policy working groups, spurring governance for cloud and software delivery processes. Designed and sustained enterprise-level DevSecOps tooling, ensuring robust security and operational efficiency. • Deployed integrations with IT service management systems to boost production and release management functions. Enacted automation standards for the enterprise software delivery lifecycle, ensuring consistency and efficiency.• Headed the development of self-service software delivery platforms, empowering 4,000 developers and over 85% of enterprise applications.• Engineered integrations and templates through service catalogs and CI/CD tooling to ease platform creation and reduce manual labor by ~40%+• Formulated and implemented a comprehensive software development lifecycle to facilitate automated software delivery, adaptable to any workflow process. -
Manager, Internal Cloud & AutomationTruist 2018 - 2020Charlotte, North Carolina, Us• Bootstrapped and spearheaded a new cross-functional organization, empowering software development teams through automated, self-service pipelines integrated into an internal cloud infrastructure. • Established AWS landing zone for application's smooth transition from the internal cloud platform to AWS. Created and instated practices for releasing tested and automated applications into the cloud, streamlining deployment processes.• Introduced infrastructure-as-code patterns to automate development workflows, eliminating over 95% of system provisioning wait times.• Consolidated engineering efforts by empowering project teams to replace seven engineers with a single full-stack engineer through reusable cloud service catalogs.• Deployed an internal cloud platform across multiple datacenter regions to ensure robust Recovery Time Objectives (RTO) and Recovery Point Objectives (RPO) for critical functionalities; supporting hot: hot and hot: warm HA/DR.• Advocated for DevSecOps methodologies and secured alignment with development, security, and operations teams to adopt these models, driving organizational support for enhanced security and operational efficiency. -
Manager, Internal AutomationTruist 2015 - 2018Charlotte, North Carolina, Us• Mentored legacy engineering teams, advancing expertise in software-defined infrastructure and software development best practices. Established IT engineering’s first purely Agile teams with stable sprint velocity—eliminating human bottlenecks. • Completed Truist's inaugural infrastructure-as-code solutions and facilitated inclusive training programs to bolster team proficiency.• Slashed server provisioning and turnover wait time by automating 40% of the value stream map process.• Eliminated 500 man-hours per system build, provisioning over 19,000 systems since release, and resulting in $9.5M in cost avoidance over four years.• Assembled cross-functional teams by integrating infrastructure engineers and developers, instantiating a robust T-shaped skills matrix within the group. -
It Engineering Manager: Soa, Bpm & Sap BasisTruist 2013 - 2015Charlotte, North Carolina, UsMy primary focus for this position involved building and managing the teams who engineered our Service Oriented Architectures (SOA) and Business Process Management (BPM) platforms which service all transactions for our company. My other area of focus was to build an SAP Basis team to support our complex shift in general ledger. -
Web & Middleware Team LeadTruist 2010 - 2013Charlotte, North Carolina, UsDirection setting and focus for a small group, within Web & Middleware Engineering at BB&T, around SOA architecture and infrastructure. For this position I grew and managed the teams whom engineer our Service Oriented Architectures (SOA) and Business Process Management (BPM) platforms,which service most of the transactions for our financial institution. -
Web EngineerTruist 2007 - 2010Charlotte, North Carolina, UsIn this position I spend much of my time learning about SOA and re-architecting the platforms supporting BB&T's service bus as well as supporting escalations from our operations teams for any of the web, messaging and middleware technologies used in our business. -
Lead Systems EngineerPhe, Inc. 2004 - 2007Hillsborough, Nc, UsFor PHE, Inc. I am the lead production engineer supporting all customer-facing architectures including the online catalog and video streaming systems. as the senior engineer my purview included everything from the ISP demarcation backwards; firewalls, routers, switches, load balancing, web traffic, application servers, etc. Additionally I served as secondary escalation for all internal environments. -
Systems EngineerC Support, Inc. 2003 - 2004All-in-one systems administrator, support technician, network consultant and systems architect supporting our internal hosting platforms as well as small to medium businesses infrastructure needs.
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Systems AdministratorBloodhound, Inc. 2001 - 2003UsBloodhound, Inc. was a startup formed to scan insurance claims processing for fraud and double-billing.Performed administration and user support in a heterogeneous (Redhat, Windows & Solaris), HIPAA compliant network.
Frequently Asked Questions about Shawn Dawson
What company does Shawn Dawson work for?
Shawn Dawson works for Elevance Health
What is Shawn Dawson's role at the current company?
Shawn Dawson's current role is Staff Vice President for Cloud Engineering, Delivery and FinOps.
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