Shawn Dawson Email & Phone Number

Frisco, TX, US

Indianapolis, Indiana, US

• As the Staff Vice President within Elevance Health’s (formerly Anthem) Global CIO organization, my teams are responsible for advancing the engineering, delivery and financial operations for our cloud journey in order.
• Lead Elevance Health's extensive multi-cloud environment, formerly known as Anthem Inc., ensuring seamless integration and operations encompassing AWS, Azure, and GCP with 635+ applications
• Direct financial operations by monitoring cloud spend commitments, forecasting growth, and negotiating long-term agreements to optimize Enterprise Discounts and Savings Plans.
• Foster strategic partnerships by supervising vendor and partner relationships and optimizing multi-million dollar investments to align with enterprise goals.
• Transform FinOps practices, increasing visibility of spend and forecasting from 58% to 80%. Implemented automation strategies to achieve annual savings of 11% to 21% beyond enterprise discounts via optimization and.
• Integrate cross-functional teams including Cloud, Enterprise Architecture, DevOps, Compliance, and Information Security, encouraging an automation-first approach to streamline operations and reduce wait time 22%.

Columbus, GA, US

• Chief Platform Development Officer for Empowered Benefits, a wholly owned subsidiary of Aflac, which provides the front-end platform leveraged by Agents for all individual insurance enrollments in North America which.
• Redesigned portfolio management processes to deliver real-time visibility to all stakeholders, ensuring alignment from business executives to individual contributors.
• Forged a DevSecOps culture by integrating Development, Quality Assurance, and Operations into unified Product teams, enhancing collaboration and accountability resulting in a 37% reduction in escaped defects.
• Standardized Agile workflows across the organization, driving consistent and efficient project execution.
• Migrated platform to AWS to improve scalability, reliability, and extensibility.
• Increased customer satisfaction scores from 29% to 46% by establishing user-centric enhancements and simplifying support processes.

Charlotte, North Carolina, US

• My groups mission is to change culture, dissolve the hand-offs between organizations, and shift work left. We are highly pivotal in the transformation work bringing next-gen technology and methodology to BB&T, now.
• Championed myriad standards and policy working groups, spurring governance for cloud and software delivery processes. Designed and sustained enterprise-level DevSecOps tooling, ensuring robust security and operational.
• Deployed integrations with IT service management systems to boost production and release management functions. Enacted automation standards for the enterprise software delivery lifecycle, ensuring consistency and.
• Headed the development of self-service software delivery platforms, empowering 4,000 developers and over 85% of enterprise applications.
• Engineered integrations and templates through service catalogs and CI/CD tooling to ease platform creation and reduce manual labor by ~40%+
• Formulated and implemented a comprehensive software development lifecycle to facilitate automated software delivery, adaptable to any workflow process.

Charlotte, North Carolina, US

• Bootstrapped and spearheaded a new cross-functional organization, empowering software development teams through automated, self-service pipelines integrated into an internal cloud infrastructure.
• Established AWS landing zone for application's smooth transition from the internal cloud platform to AWS. Created and instated practices for releasing tested and automated applications into the cloud, streamlining.
• Introduced infrastructure-as-code patterns to automate development workflows, eliminating over 95% of system provisioning wait times.
• Consolidated engineering efforts by empowering project teams to replace seven engineers with a single full-stack engineer through reusable cloud service catalogs.
• Deployed an internal cloud platform across multiple datacenter regions to ensure robust Recovery Time Objectives (RTO) and Recovery Point Objectives (RPO) for critical functionalities; supporting hot: hot and hot: warm.
• Advocated for DevSecOps methodologies and secured alignment with development, security, and operations teams to adopt these models, driving organizational support for enhanced security and operational efficiency.

Charlotte, North Carolina, US

• Mentored legacy engineering teams, advancing expertise in software-defined infrastructure and software development best practices. Established IT engineering’s first purely Agile teams with stable sprint.
• Completed Truist's inaugural infrastructure-as-code solutions and facilitated inclusive training programs to bolster team proficiency.
• Slashed server provisioning and turnover wait time by automating 40% of the value stream map process.
• Eliminated 500 man-hours per system build, provisioning over 19,000 systems since release, and resulting in $9.5M in cost avoidance over four years.
• Assembled cross-functional teams by integrating infrastructure engineers and developers, instantiating a robust T-shaped skills matrix within the group.

Charlotte, North Carolina, US

My primary focus for this position involved building and managing the teams who engineered our Service Oriented Architectures (SOA) and Business Process Management (BPM) platforms which service all transactions for our company. My other area of focus was to build an SAP Basis team to support our complex shift in general ledger.

Charlotte, North Carolina, US

Direction setting and focus for a small group, within Web & Middleware Engineering at BB&T, around SOA architecture and infrastructure. For this position I grew and managed the teams whom engineer our Service Oriented Architectures (SOA) and Business Process Management (BPM) platforms,which service most of the transactions for our financial institution.

Charlotte, North Carolina, US

In this position I spend much of my time learning about SOA and re-architecting the platforms supporting BB&T's service bus as well as supporting escalations from our operations teams for any of the web, messaging and middleware technologies used in our business.

Hillsborough, NC, US

For PHE, Inc. I am the lead production engineer supporting all customer-facing architectures including the online catalog and video streaming systems. as the senior engineer my purview included everything from the ISP demarcation backwards; firewalls, routers, switches, load balancing, web traffic, application servers, etc. Additionally I served as.

All-in-one systems administrator, support technician, network consultant and systems architect supporting our internal hosting platforms as well as small to medium businesses infrastructure needs.

US

Bloodhound, Inc. was a startup formed to scan insurance claims processing for fraud and double-billing.Performed administration and user support in a heterogeneous (Redhat, Windows & Solaris), HIPAA compliant network.