- Lead the development of high-value sales deals primarily in North America, focusing on creating and delivering technology solutions that significantly improved customer performance while generating millions in sales revenues.- Improve service offerings and company footprint by creating strategic alliances and partnerships with other managed service provider businesses, growing solution development and customer service capabilities for enterprise customer accounts.-Communicate with executive customer stakeholders to evaluate their challenges, business needs, and pain points; leverage excellent relationship management skills to identify customers’ unique goals and translate their requirements into innovative IT managed services.-Evaluate target markets, competitive landscapes, potential customers, and key opportunities to optimally prioritize sales and account management efforts, maximizing resources to generate and win new business. -Align sales and account management initiatives to the evolving technical and operational requirements of customers in a wide variety of industries.- Facilitate scopes of work for multiple simultaneous sales initiatives, ensuring that project resources, pricing, and solution implementations were successfully completed according to operational and technical objectives.

-Championed territory-wide initiatives to sell managed unified communications and collaboration solutions to major customer accounts throughout New England.-Led sales initiatives in alignment with a pipeline growth strategy focused on servicing and growing 70% net new customer accounts and 30% base existing accounts.

- Supported all aspects of sales and account management lifecycles, coordinating sales engagements, requirements gathering, and working with operational and technical teams in charge of solution design, implementation, release, and ongoing account support services.- Collaborated with cross-functional teams to define customer requirements and develop actionable sales projects and programs; facilitated the research, recommendation, and implementation of processes that improved account management efficiencies and drove high levels of customer satisfaction and repeat business.

- Recruited candidates for positions within the IT and Healthcare industries; staffed IT infrastructure operations management, engineering, and support jobs, ensuring ideal staffing of personnel in business-critical roles.- Coordinated interviews for hiring managers with prospective candidates and tracked candidate statuses and progress throughout all communications with potential employers.

-Led sales of voice/data solutions for enterprise business customers, working as the key sales and customer success contact throughout stakeholder engagements, proposal development and presentations, sales closings, and solution implementation efforts.