Lead the SharePoint 2010 to SharePoint Online migration. Developed the planning process, managed the project, and directly migrated material using ShareGate.Lead the implementation, evangelization and support of Microsoft Teams as the major method of meeting, collaborating and conducting business.Designed and conducted customized beginner, intermediate and advanced Teams training.Developed several Teams workspaces for departments and projects to support business processes associated with the transition to remote work.Acted as first and second level technical support for SharePoint and Teams.Developed metadata standards and naming conventions for assets to comply with business needs and NARA records requirements. Conducted the design of the information architecture for departments in SharePoint Online.Created multiple taxonomies for greater asset findability and accessibility.Implemented and evangelized Delve as an internal expertise finder.Designed and developed several applications and automated processes in PowerApps and Power Automate to support official business processes.Developed an Acronym finder and skills finder utilizing a folksonomy.

Redesigned and developed the front end of the website to modernize the look, make responsive to screen sizes and increase SEO. https://www.shipindex.org Managed the implementation of Stripe for subscriptions.Managed site statistics and enacted methods of increasing traffic using SEO strategies.Maintained basic back-end operations on a Rails-based website.

HDesigned information architecture, flows and governance rules for SharePoint.Maintained employees’ accounts and permissions using Active Directory and Office 365.Created project plans for the expansion of SharePoint to field offices, major file migrations, and file metadata improvements.Maintained local and international employees’ hardware, software and network, including issue tracking and resolution.Tested developed products for quality assurance.Trained users on SharePoint and OneDrive.

Authored the organization’s record retention and destruction policy and schedule.Created inventories and metadata for record types across the organization.Architected and developed SharePoint sites for increased document findability and usability.Created a universal governance policies for SharePoint and drive folders use.Administered all everyday operations related to offsite archived material. Trained users on SharePoint.

Researched and identified possible entity extraction systems.Developed a Statement of Work and functional requirements for the entity extractor.Executed quality assurance (QA) testing of the entity extractor.

Developed recommendations to improve customer use of resources and SEO.

Developed and applied topic taxonomies for use by researchers and the public. http://www.pewresearch.org/topics/ Developed and maintained a WordPress-based intranet.Negotiated contracts with database vendors to distribute Pew Research Center reports.Created the knowledge management and research resources budget.Completed reference requests and taught researchers about available tools.Managed offsite physical record retention policies and procedures.Trained researchers on the use of metadata, WordPress, and research products.

Supported administrative and security operations for Documentum and eRoom users.Automated basic manual web-based data operations.Authored document migration workflows.

Transitioned more than 300 libraries to a new MARC product.Contacted clients to advise and assist them with MARC customization options.Created XSL templates to generate customized MARC records for libraries. Translated XSL templates into easy-to-explain customization form for clients.Archived customization documents for future reference.Tested products for quality assurance.Trained internal users and clients how to use MARC product.

Managed the priorities, operations, employees and budget of department in charge of the intake and of electronic serial database metadataRestructured the employee resources and positions, including hiring, to match the priorities. Prepared for a 150% increase in tracked metadata without a loss of operational performance.Developed product requirements for metadata management tools.Negotiated contracts with vendors.Eliminated a 600 client ticket backlog built up over years in 3 months. Identified and tracked key statistics to measure the performance of the department.Represented the Serials Solutions’ interests on committees (such as the NISO KBART monitoring committee), in conference presentations and directly with vendors and clients.

Coordinated projects for MARC, XML, and library and vendor metadata product development.Managed mid-to-large development projects from requirements design to release.Authored functional requirements with wireframes, workflow diagrams and schedules.Represented Serials Solutions on collaborative projects with external organizations.Developed user documentation for internal and public consumption.

Trained and supported over 200 clients for the AMS and MARC products.Developed web interfaces to clients' specifications using HTML, CSS and JavaScript.Resolved clients’ issues and proactively contacted clients to suggest best practices.

Developed, managed and performed all library and special collections operations and budget, including reference, cataloging, ILL, preservation, acquisitions, outreach and circulation.Implemented the first hosted ILS at the library.Purchased and managed the first digital collections and databases at the library.Represented the library as part of Denver Botanic Gardens on committees.Created and executed library budget, including altering budget by 40% during the recession.Developed several revenue-generating initiatives for the library.Hired and supervised 2 Librarians and over 20 volunteers.