Shawn Klein Email and Phone Number

• Manage the 401k Plan, Canada Retirement, and administration of medical benefits programs within Canada• Partner with Payroll to swiftly resolve discrepancies, achieving full resolution within 1-2 pay periods.• Conduct daily analysis of reporting data from Workday, SunLife, Manulife, Fidelity, IT, and other stakeholders• Support Total Rewards programs, playing a pivotal role in the Roth 401k implementation project and Total Reward Statement testing to enhance employee experience• Team with HRIT to troubleshoot file feed issues and partner with HR to address employee issues promptly• Overhaul and maintain all financial benefits communications, while managing inventory and updating SharePoint to optimize user experience • Efficiently manage and resolve 700+ employee inquiries annually regarding the 401k Plan, Retirement Plan, and Canada Retirement Plan, ensuring accurate and compliant responses

• Mentor junior enlisted members regarding training for deployments and address all combat and safety standards enabling mission readiness • Manage various construction documents such as progress schedules, estimates, etc.-Project Inspector Al Dhafra, UAE 04/20/18- 10/31/18• Managed and inspected project performance and enforced quality control measures for 8 high visible projects totaling more than 6.4 million dollars  • Facilitated relations with external organizations to build partnerships for sharing assets, resources and training equipment • Led foreign national background investigations for access to the U.S. installation

• Lead safety program and procedures for over 12 staff members • Organize major military events to facilitate traditional customs and ceremonies

• Analyze US & CAN data regarding employee wellness, medical, to improve ongoing trends in tech to attract, retain, motivate early career hire employees to seniors• Promote wellness activities to NA employees by sending monthly communication to include step challenges, mindfulness activities, health resources, and more• Test, analyze, integrate all benefits offerings from VIa Benefits to Workday• Lead & engage new hires during new hire orientation weekly to enhance the employee experience • Provide first-hand support to all Canadian and US employees on a day-to-day basis• Perform weekly, & quarterly audits regarding claims, deductions, bills, COVID vaccine statuses• View benefit discrepancies weekly to include 401(k), FSA, HSA, deductions via Excel to remain compliant with the IRS• Perform V-look-ups, pivot tables, and other functions within Excel to perform successful audits• Pull & analyze reporting on a day-to-day basis from Workday, broker, & provider pages• Maintain US & CAN Vendor Relations & onboard new vendor implementation support as neededServe on the DIB committee and implement new solutions and ideas to drive engagement in HR• Host US Benefits Open Enrollment Benefits Fair and Virtual Benefits Fair yearly

• Host benefits orientations weekly to new employees to gain an understanding of all resources Lumentum has to offer• Implement Tuition Reimbursement Program to enhance DIB initiatives to hire 1 out of 3 early career employees• Coordinate healthy mindsets, habits & activities to the entire organization to ensure employees are happy and aware of all their benefits• Implement Biometrics Program to include screening health information for healthier & happier employees

• Provide first-level student resource support by assisting, informing, and connecting students with career services and scalable resources online and in person to support their career development for life after college• Solve student career problems by providing solutions in critiquing, analyzing student resumes, and providing feedback

Breakthrough's mission is to help send first-gen students get to college. Through Breakthrough's extensive curriculum, students start their path to college at 7th grade and go all the way to their senior year in high school propelling them into college. To me, this is so important and speaks to me on so many levels. I seek to spread equality for all, especially on the education level. That is why I am a part of this mission. • Manage on-boarding process for employees, facilitating a unique candidate experience by instilling a friendly environment• University recruiting to interview and phone screen new talent by attending job fairs, and posting job opportunities

• Actively recruit new members by conducting classroom presentations, tabling, and using social media by also ensuring diversity within the club resulting in 80 new members• Organize recruitment table scheduling with 12 team members to facilitate operations during opening week

• Sought to explore fundraising and crowdfunding ideas for SHRM and raised over the projected goal of $2000• Collaborated with team on how to achieve short-term and long-goals to help increase engagement within SHRM

• Promoted a diversified work environment by enhancing employee resource groups for over 500 employees• Provided excellent employee experience by conducting weekly new hire orientations to communicate benefits, plan options, policy features, and enrollment for over 70 employees• Administered HRIS Systems and collaborated with IT on resolving complex problems such as configuring the employee organization chart to ensure promotions, terminations go to proper channels• Collaborated with IT on HRIS Test system for 30 promoted employees by configuring with Ultipro to ensure employees that were being promoted were going through the proper organizational chart • Configured data so employees that were terminated, laid off, or switched job departments were appropriated properly

As a Lead Cashier in the Customer Service Department at Travis Commissary I was held to the highest standard in professionalism towards customers and employees. Meeting the customers' demands, needs, wants, and ensuring 100% customer satisfaction was the most important goal in achieving the role I was in. I was also responsible for delegating employee tasks and responsibilities as well as time management ensuring they all get their required breaks. • Led customer service department to ensure processes are conducted per standards and ensure day-to-day operations are carried out effectually and efficient • Managed and reallocated talent assets as needed to accomplish overall tasks while minimizing the impact on other ongoing tasks • Managed accounts payable and receivable for traditional and non-traditional form of payments as well as accountable for balance sheets, earning statements, etc • Controlled inventory on delivery, oversaw the efforts for assorting and redistributing of goods to best meet the consumer demands    • Maintained high consumer trust by meeting demands and distributing goods from partner business organization into the marketplace

Monitored and maintained the airspace. Coordinated with multiple agencies and organizations outside was essential in maintaining workflow. Redirected pilots as needed in regards mission priority. • Liaison for communication between deployed personnel, managing air and ground troop movements and close air support  • Maintained accountability and operational readiness status of mission ready air craft for immediate response   • Developed processes to coordinate synchronized responses between Army personnel and intel agencies during overseas operations • Controlled complex systems such as TAIS (Tactical Airspace Integration System) for Air Defense valued over 1.5 million dollars