Global Salesforce Architect
Current- Responsible for the architectural oversight of 24 Global Salesforce Instances across 18 Operational Units, supporting over 30,000 Global Users
- Developed CRMA analytics and security hub on Core360 governance instance, enabling COE to centrally monitor key metrics of org health, such as: security, license utilization, adoption rates, adherence to standards, and.
- Conducted in-depth platform utilization and contract analysis, identified opportunities for the organization to save millions on unused or under utilized license.
- Managed the migration to SSO with Multi-factor app authentication to all instances, insuring adherence to most secure authentication patterns
- Developed a framework of excellence for regional instances by deploying 20 Salesforce Playbooks, which define standards and best practices on many key topics, including: DevOps, Security, Integration, Backup and Restore
- Executed on many key Force.com technology rollouts including: Health Cloud, Experience Cloud, Lightning Dialer, CRMA, QUIP, Copado, Bitbucket, custom LWC/Aura/Apex, Salesforce Connect (Cross Org & OData 4.0).