Shawn Perry Email & Phone Number

Farmington Hills, Mi.

Ypsilanti, Mi.

Primarily responsible for the planning, development and implementation of new solutions using Citrix XenApp\XenDesktop as well as Remote Desktop Services and App-V, providing project estimates, training support technicians, and documenting standard configurations and offerings.

Sterling Heights, Mi.

Responsibilities include developing and implementing new server-based computing environments as well as providing ongoing maintenance and support for the existing production Windows Server 2008 R2 RDS\Citrix environments, mentoring team members, and managing resources\projects.

Warren, Mi.

Worked to design, test, implement and migrate user bases between multiple Windows Server 2003\2008 TS\RDS\Citrix environments that provided access to Windows-based applications for engineers using Linux clients and secure access to applications for external suppliers and vendors.

Responsible for the certification, configuration, third-level support, and lifecycle management for several applications including MS Office, Internet Explorer, MS Project, MS Visio, etc. in a complex corporate environment. Project Lead for software evaluations of Office XP, MS SharePoint and MS Project Server.

Ann Arbor, Mi.

Provided third-level support for all Point-of-Sale systems running IBM DOS, OS/2 Warp 4.0 and Windows NT 4.0 for Borders and Waldenbooks stores. Day-to-day activities included developing scripts to automate the sales data collection and verification process and assisting with escalations from first and second level support groups.