• Open and close work orders with efficiency thus supporting revenue growth for the business• Manage and provide customer service to the portfolio of clients requiring automotive services• Handle vehicle warranty and coordinate customer jobs between departments• Great reputation among clients for being attentive and effective

• Managed a 65-vehicle courtesy fleet ensuring that all maintenance, mileage, and fuel records were up to date.• Managed the daily appointment schedule• Responsible for the coordination of outside rental vehicle suppliers

• Increased efficiency, profitability, and customer retention/satisfaction• Managed a team of 8-10 mechanics and office staff. • Prepared repair estimates, and oversaw and optimizes the supply chain, customer service, scheduling, and logistics.• Grew the most significant corporate account by 2000%

Provided landscaping services to both residential and commercial customers in the West Island of Montreal. Managed a team of 4-6 employees.Responsible for sales and marketing, preparing detailed estimates for both new and existing customers, budget and cash flow management, invoicing and collections, employee hiring and safety training programs, fleet management, scheduling and logistics.

Responsibilities included: pleasure craft sales market analysis, locating and costing inventory, cross border purchasing logistics, negotiating purchase agreements with OEM marine suppliers, and providing transportation services for storage customers.