Providing product strategy, leadership consulting, process optimization, execution and delivery to clients across a variety of industries.

- Streamlined and scaled the company’s capacity to accept mental healthcare referrals from the VA and primary healthcare providers nationwide- Integrated SonderMind therapy with Total Brain self-care suite to expand access and improve client outcomes- Expanded the platform capabilities to grow the large enterprise business- Led wearables strategy and partnerships to deliver real-time stress management - Led ADA compliance and DEI strategy to grow user base and improve CSAT

Product management leader for Revenue Cloud (formerly Salesforce CPQ) and the Salesforce Lightning Data platform.- Enabled migration of thousands of customers onto auto-provisioned licenses and seamless version upgrades to dramatically reduce costs and boost retention- Enabled subscription-based models for catalog management capabilities and CPQ automation tools- Led partnership with DocuSign, which improved retention and boosted sales

Pioneered a comprehensive data management and governance solution, plus analytics and reporting to illuminate the impact of marketing efforts on overall business success.Customers included premiere global brands in CPG, fashion & apparel, financial services, hospitality, and media & entertainment.Beckon was acquired by IgniteTech in 2018

User Agency is my independent consultancy offering strategy, user experience, and design services. My clients have included major brands, startups, and digital agencies large and small.

Developed cutting edge mobile & social video products for consumers and enterprises – including production and live-streaming tools, video content management, media players, social apps, content discovery widgets and more. Kyte was acquired by KIT Digital in 2011

Led the user experience of the Scout Labs social media monitoring and analytics solution, delivered as SaaS and built to reveal signals in the noise and help brands forge better products and stronger customer relationships.- Established new product category, coinciding with explosive growth of social media- Pioneered conventions for tracking and visualizing social media that are widely represented in current tools- Created Customer Advisory Panel to support fast iterative processes and improve customer engagementScout Labs was acquired by Lithium Technologies in 2010.

Organic is a leading interactive agency with a rich technology pedigree and a reputation for innovating. Organic has been part of the Omnicom group since 2003.I was responsible for the User Experience and Creative Direction across several projects. I also worked extensively with the sales team on a number of pitches to prospective clients.

Razorfish is a leading digital agency that helps companies build great brands by creating engaging experiences for consumers wherever they live in the digital world.I drove the user experience strategy on many large digital projects for web, mobile, and other platforms.

Vodafone Group Plc is the world's leading mobile telecommunications company, with a significant presence in Europe, the Middle East, Africa, Asia Pacific and the United States through the Company's subsidiary undertakings, joint ventures, associated undertakings and investments.I worked with the Vodafone Global Product Management group in Düsseldorf, Germany to develop applications for Vodafone operators and their customers around the world. I helped establish the global User Experience team and collaborated to produce Vodafone's first set of mobile interaction design standards as well as the first prototype of the company's flagship product, "Vodafone live!"I also worked with the Vodafone Global Platform and Internet Services group in Walnut Creek, CA (USA), helping Vodafone operators around the world deploy new products and services in their local markets.