Shawn Stepper Email & Phone Number

Truckee, Ca, Us

Palo Alto, California, Us

San Francisco, California, Us

San Francisco, California, Us

Member of the CPIO (Chief Process and Innovation Officer) team in the Analytics team- Responsible for prototyping and exploring innovative ideas through software- Taking high level ideas and turning them into functional demos to test out the technology- Working extremely independently, bridging the gap from concept to implementation- Created a web-based IDE for developing complex queries of data for visualization- Built and continue to develop a Mac desktop application allowing novices to try our client-server software without having to do any setup- Primarily developing in Coffeescript, but also Go, Python and JavaScript- Testing/implementing new code frameworks and technologies, like React, Web Sockets, Ace and others

San Mateo, Ca, Us

EdgeSpring is a rapidly growing Business Intelligence platform startup that is revolutionizing analytics in the enterprise with a search-based approach to BI that delivers breakthrough advances in flexibility, speed, mobility and ease of use.* Work with customers from the early stages of the pre-sales process through the entire implementation lifecycle* Transform ideas, goals and raw data into usable POCs (proofs of concept) for potential customers* Turn POCs into full product implementations to support ongoing customer needs* Perform ETL analysis and coding in ePIG (EdgeSpring Extended PIG), Python and Bash shell to efficiently and repeatably digest customer data into our proprietary EdgeMart format* Convert JSON data feeds into EdgeMarts, and automate data pulls and incremental EdgeMart updates* Write CoffeeScript to produce custom interactive data dashboards to enable a simple data consumption model for customers as appropriate* Share all code artifacts with the team via GitHub* Collaborate directly with customers to address defects and identify performance bottlenecks* Communicate with customers and engineering teams via Zendesk* Schedule and lead weekly and sometimes daily meetings with customers to ensure their needs are being met and issues are being addressed* Triage customer issues, reproduce them locally, and open defects as necessary or provide workarounds when possible* Streamline the efforts of the internal team by simplifying makefiles, writing utilities and providing input on engineering direction

Palo Alto, California, Us

• Provided end user support, training and customization services for all supported platforms• Delivered comprehensive demonstrations and training for supported systems, highlighting usage models, processes and features applicable to the audience’s business needs• Elicited business needs and gauged criticality along with system requirements from engineering users• Analyzed complex business problems to formulate and document technical solutions• Scoped projects, wrote detailed business requirements and negotiated SOWs with service providers• Wrote code in Wiki Markup, JavaScript, AJAX, HTML and CSS to quickly meet business needs of users• Managed quarterly platform roadmaps to prioritize and schedule projects for myself and supporting development and infrastructure teams• Evaluated and tested upgrades and new features through development, staging and production environments• Created adoption strategies and worked with engineering teams to educate and promote usage• Managed help desk ticket queue in BMC Remedy for supported platforms• Leveraged SharePoint Designer to manage sites and develop custom workflows• Developed dashboards in Confluence for generating charts and reports based on SQL queries, with the ability for end users to modify the queries using web forms

San Francisco, California, Us

Requirements Manager, Senior Business Analyst – Money Movement Solutions GroupHired to implement a requirements management system, based on proven success in both requirements management and software customization. Tasked with improving requirements authoring process and implementing customizations of Sparx Enterprise Architect (EA), an UML CASE tool.• Quickly became a trusted expert on the capabilities and features of EA, with little previous experience using the tool• Developed scripts using VBScript and JScript (Microsoft’s JavaScript engine) to automate tedious and repetitive tasks in EA – leveraged Microsoft Component Object Model (COM) to control Internet Explorer for the elicitation of user input and Microsoft Word for advanced text processing and formatting• Authored documentation standards and guidelines to improve consistency and quality for requirements written by the business analysis team• Led project to leverage existing SQL Server installation for storage of UML models, to provide improved performance and better reliability over the built in MS Access database storage• Led business analysis effort for projects on the Wells Fargo Money Movement platform• Provided guidance and authored standards and guidelines for creating UML diagrams, use cases, business requirements and business rules

San Francisco, California, Us

Business Technology Liaison – Project Management OfficeTook on business ownership of the Internet Services Group wiki, built on Atlassian Confluence. Use of the wiki began organically and quickly grew beyond the ability of ad-hoc support to be sufficient for the number of users. Tasked with formalizing the platform roadmap, providing end-user support and offering customization services.• Received multiple recognition awards for providing extraordinary customer service and exceptional support• Proactively customized Confluence to provide new features to end users – wrote macro code in Velocity, customized site templates using CSS and JavaScript and created a centralized FAQ, How-to and Help wiki site documenting these features and suggested usage patterns• Wrote code using Prototype, Scriptaculous, jQuery and DWR (Direct Web Remoting) JavaScript frameworks• Leveraged existing Confluence plug-ins (Scaffolding, Reporting etc.) in novel ways to build rich intranet applications• Collaborated with business partners to develop complex wiki sites to: elicit user input and provide reports to management; manage work requests through custom workflows; mange project documentation, risks and issues in a central location• Provided a single point of contact for end user support and customization requests• Led efforts to upgrade the system as new releases became available• Managed software and hardware implementation to production for intranet tools, including MetrixLine MetrixTrack, Atlassian Confluence and SharePoint 2007

San Francisco, California, Us

Business Architect – Internet Services GroupDefined work processes of the team and standardized the work products to be delivered to the team’s business partners.• Developed a new Business Use Case model standard for documenting customer-centric use cases implemented across the Internet Services Group – used for identifying commonalities and service candidates across platforms• Evangelized use of a rules methodology and a rules engine by presenting details of the benefits of both the methodology and the engine to business stakeholders

San Francisco, California, Us

Requirements Manager, Business Analyst – Web Channel Management GroupRecruited for my requirements experience to evaluate the current crop of requirements management tools and select one for use by the team. Selected Telelogic DOORS (now Rational DOORS) and developed a requirements management methodology to maintain a baseline set of requirements representing production code. Solely responsible for designing and building a system to enable branching, merging and synchronization of requirements to support concurrent modification of requirements across multiple projects. Rewarded for my work with an Assistant Vice President title.• Designed a system to manage and organize requirements by defining a standard set of requirement types and a hierarchy and relationships to enable consistent requirements structure and linking• Wrote thousands of lines of code in DOORS Extension Language (DXL) to facilitate branching, versioning and merging of business requirements• Used Microsoft Component Object Model (COM) and Visual Basic for Applications (VBA) through DXL to develop a one click document generation solution for sharing a Software Requirements Specification (SRS) with project teams• Developed training materials for requirements authors and consumers and provided 4 hour training sessions as needed for new team members• Created tools for automating Change Control Request document authoring• Developed impact analysis tools enabling analysts to visualize impact to their projects at the individual requirement level• Automated requirements quality checks to ensure requirements were complete and followed published standards• Developed a methodology, rules hierarchy and standards and guidelines for managing business rules through ILOG JRules and ILOG Team Server• Successfully managed a team of four business analysts

San Francisco, California, Us

Lead Quality Assurance Analyst – Web QA GroupJoined Wells Fargo as a contractor in Quality Assurance. Converted to a full time employee after one year, and quickly became a lead analyst.• Authored test plans and test cases, specified test data and executed test cases for million dollar projects on the Wells Fargo web site• Designed documentation standards for authoring test cases in Mercury Test Director• Created defect reporting spreadsheet in Excel using VBA to generate graphs showing test case success rate and overall project test status

Recruited directly from Stanford based on my work creating the “Virtually in Person” remote presence web camera system. Given a high level concept idea, prototyped a new web based discussion forum: panFora. From the initial prototype, wrote production code for use by classes at Stanford and for commercial sale.• Developed innovative threaded discussion forum using CGI scripts written in C and Perl, with the UI in HTML and JavaScript• Implemented Berkeley DB as the embedded database to support as many OS platforms as possible while minimizing installation requirements• Hand wrote makefiles and configured and managed builds for supported *nix operating systems: Linux, FreeBSD, OpenBSD and Solaris• Developed company website for public access to product information and authenticated access for existing customers to manage their product licenses

Developer, Stanford Learning LabHired to continue development of the “Virtually in Person” (VIP) remote presence web camera that I built as part of Larry Leifer’s ME210 class. Played a key part in the launch of the Stanford Learning Lab (SLL) and provided web development services for initiatives driven by the Lab.• Developed Java applets to provide end user camera controls of pan, tilt and zoom for VIP• Created Linux daemons in C and Java to provide the streaming video and to control the VIP camera hardware• Replicated the VIP system to provide remote presence to additional locations• For SLL, developed a complete web-based framework that simplifies collection and submission of student assignments, enhances communication and collaboration and forms an online portfolio of the students work.Web Developer, Multimedia/Video ProductionsProvided web development services for web sites at Stanford. Wrote reusable JavaScript code with extensive comments so that it could be implemented on additional sites by less technical designers.• Produced a reusable code base for interactive web sites using JavaScript and CGI scripts written in Perl• Developed large scale web applications and database interfaces for various high profile web sites at Stanford • Completed projects independently on an as-needed basis

M.S., Mechanical Engineering

B.S., Mechanical Engineering