Shawnta Jones Email & Phone Number

Fort Worth, Texas, United States

Providing great customer service to the citizens of Tarrant County everyday!Courteously and promptly assist customers via in person, email, and inbound calls.Receives and reviews exemption applications for accuracy and completeness. Notarizesexemption documents when needed. Update and enter data such as ownership andaddresses.

Dallas-Fort Worth Metroplex

Processed driver license and ID applications for the state of Texas. Conducted road test todetermine eligibility for license within Texas guidelines. Provided information to customersin a courteous manner. Verified validity of documents to prevent fraud. Maintained roadtest scheduling system and utilized Nemo-Q customer queuing system. Completed cash,credit and check transactions with accuracy. Conducted end of day transactionreconciliation and bank deposit.

Dallas-Fort Worth Metroplex

Managed day to day operations of a small logistics company that grossed 400K yearly.Entered revenue and expense transactions and prepared expense reports. Point of contactbetween carriers and drivers. Processed weekly payroll and direct deposit of employees.Booked loads and maintained maintenance logs for 4-6 tractor trailers and coordinatedrepairs. Daily use of Quickbooks software and Microsoft Office products.

Baltimore, Maryland, United States

Provided administrative and clerical support to the director of the library. Acted as liaisonbetween director and staff. Responsible for procurement of office supplies and computerequipment. Daily interactions with patrons of the library to assist in their satisfaction.

Baltimore, Maryland, United States

Managed front office functions to support the president and practitioner of a busyalternative health office with over 3,000 active clients. Composed or transcribed allwritten correspondences. Resolved client inquires. Assisted in end of fiscal year taxpreparation and reporting. Designed PR materials such as company brochures and otherpromotional materials. Handled incoming calls and mail. Returned messages asinstructed. Maintained supervisor and client appointments. Verified, revised, andarranged appointments, conferences, and meetings. Trained and supervised staff.Maintained and submitted employee time sheets. Cash, check and credit card handlingthat could averaged $1,500 a day.