Shawn Tam Email & Phone Number

Singapore

• Traded Equities, Thai SDRs, HK SDRs via the ASX, SGX SBL desks on Bloomberg and maximized revenue returns from clients’ short positions with net profit of up to EUR 10K daily
• Forecasted stock inventory through data analytics for clients’ short sell requests for T1, T2 by considering market drivers (i.e. counterparty limits, corporate actions, MSCI rebalancing), increased cost savings by 10%
• Implemented analytical dashboards using Tableau to allow the desk gain valuable insights by monitoring key drivers and identifying trends in markets, clients, tickers and counterparties
• Streamlined communication between clients, internal teams including post trade and operations to close information gaps over recalls, record dates, dividend disputes, W forms and HK SDRs conversion to SG SDRs

Singapore

• Collaborated with an external consultant and linked up with other APAC countries’ Head of Sales to define the strategy of the monthly AM/AO/Alternatives Forums for the Singapore CEO
• Corresponded with Product team (i.e. Global Custody, Fund Administration, Transfer Agency, Securities Lending) in preparing RFP responses, fee proposals, presentation decks for RMs
• Managed onboarding, recertification timeline expectations with the RMs and KYC team
• Cooperated with back-office teams to resolve internal stakeholders and clients’ queries (i.e. account opening timeline, incident reports, billing charges)
• Chaired the Monthly Client Development Forum and Monthly Singapore Management Committee Forum for the Singapore management team

Singapore

• Formalized the migration of new and existing client agreements to Cerise with the Paris project manager
• Oversaw the update of the Client Register and Fund List Register monthly
• Monitored the billing setup of new funds, agreements on 2SWorkflow and communicated the priority list to the Lisbon billing team weekly
• Partnered with the Chief Administrative Officer, BP2S Business Manager, Finance team in deriving the projected Singapore Booking Revenue and Business at Risk numbers weekly
• Spearheaded the Interest Rate Reconciliation for clients’ accounts and highlighted discrepancies to the Lisbon Billing team and the Singapore Global Custody team monthly

Singapore

• Engaged with 14 clients on upcoming, on-going and recently completed IT assessments
• Reviewed project delivery processes to ensure that client’s service and delivery expectations are aligned with any specific contractual requirements
• Managed change requests and escalated commercial issues to the Account Directors
• Coordinated with Consultants, Account Mangers and Account Directors to produce Statements of Work and Project Briefs

Singapore

• Refined the procedures of 3 Quarterly Controls (i.e. Suitability, Cross Border, Professional Investor), taught and transferred 80% of the controls successfully to the Bangalore COO team
• Collaborated with the Singapore and Bangalore Compliance team to finalize the actions required for the different groups of clients under the MAS Accredited Investor (AI) Opt-In, Opt-Out Regime
• Remediated ongoing issues with KYC Alerts, Sales Credit Discrepancies, BCP, Sales Mandates, Operational Losses, ISDA, GMRA and GMSLA for the Fixed Income and Cross Selling teams
• Consolidated Weekly Monday Bulletins and Weekly Sales Reports for the FI and Corporates Heads with commentaries from the various team leads across APAC

Singapore

• Integrated the RFP Form for Phase 1 on Edoras, enhancing efficiency by 30%
• Coordinated lessons learnt meetings for project stakeholders and collated 5 closure reports on Projectplace
• Simplified the recruitment process of 6 candidates between HR and ITO by coordinating the scheduled interview timeslots with the candidates and interviewers
• Revamped Avaloq’s Sales Presentation Decks for potential clients

Singapore

• Executed up to 15 FX and Commodities trades for Deutsche Bank Singapore & Hong Kong daily on Avaloq
• Collated Pivot Trades' client confirmation letter templates for an ongoing project with Deutsche Bank Singapore & Hong Kong
• Spearheaded the lifecycle management process of 80 traded currencies & traded commodities pair and uploaded the changes on Avaloq daily

Singapore

• Tracked market indexes and M&G funds from Bloomberg and provide clients with additional information on an ad-hoc request
• Updated the Asset Under Management (AUM) monthly, converting all AUM into GBP for Group Reporting Purposes
• Centralised the clients' gift list with inputs from the Director and the Relationship Manager of Intermediary Channels, APAC

Bsc Banking And Finance (Honours), Banking And Financial Support Services

Diploma In Accountancy