Sherif Mohamed Email & Phone Number

Seattle, Wa, Us

Canada

During my tenure at eHealth, I had the privilege of overseeing and transforming the IT landscape of the organization. Through visionary leadership and strategic execution, I steered large-scale IT teams and systems towards achieving unparalleled operational excellence. My role encompassed the management of critical infrastructure, driving innovation, and fostering a collaborative and inclusive work environment. Key Achievements:• Oversaw IT teams managing hyperscale server footprint, ensuring seamless integration and achieving a notable 10% increase in operational efficiency.• Scaled a team of geographically distributed world-class Subject Matter Experts, leading to a 20% increase in infrastructure scalability, stability, and robustness.• Orchestrated complex IT projects with meticulous scoping and planning, achieving an outstanding 95% on-time delivery rate and a notable 10% increase in project success rate.• Managed, owned, and operated the Datacenter Infrastructure, including Compute, Virtualization, Storage, Backup, AWS, Azure, and Microsoft 365.• Implemented IT governance strategies that improved metrics by 15% and increased observability and instrumentation efficiency by 20%.• Utilized DevOps and automation methodologies to streamline processes, optimize project delivery, resulting in a substantial 35% reduction in project timelines and a notable 10% increase in project throughput.• Implemented data-driven decision-making processes, increasing revenue by 15% through targeted marketing campaigns.• Streamlined the IT function, creating new positions and implementing best practices, leading to 30% YoY cost savings.• Established IT governance policies to improve workflow and communication, reducing annual expenses by 20%.Through these initiatives, I was able to drive significant improvements in eHealth's IT operations, demonstrating a strong commitment to excellence and innovation in the ever-evolving technological landscape.

Canada

During my service at Amazon, I had the distinct opportunity to lead transformative initiatives that significantly elevated our technological infrastructure and operational efficiency. By assembling a high-caliber team of Subject Matter Experts and developing robust cloud and data center strategies, I ensured that our IT operations were not only aligned with organizational goals but also poised for future growth. My leadership was pivotal in driving digital transformation, implementing governance policies, and fostering an environment of innovation and efficiency.Key Achievements:• Assembled a technical team of SMEs, resulting in a 25% improvement in operational efficiency and proactive management of a hyperscale server footprint.• Developed and executed a cloud and data center strategy roadmap, advancing foundational technology needs by 30%.• Managed IT change effectively, leading to a 20% reduction in stakeholder resistance and seamless transitions during technology implementations.• Oversaw digital transformation initiatives and recommended IT strategies and governance policies, achieving a 40% increase in infrastructure stability.• Integrated IT governance and compliance policies, reducing annual expenses by 30% and enhancing workflow and communication.• Implemented business process improvement initiatives, leading to a 40% reduction in operational costs and a 15% increase in client revenue.• Created and enforced hardware test policies and procedures, leading to a 25% increase in operational efficiency and consistent lifecycle management.• Led strategic vendor negotiations, achieving over 20% QoQ budgetary savings, and efficiently managing IT procurement, bids, and tenders.Through these accomplishments, I demonstrated a consistent track record of driving efficiency, cost savings, and innovation, all while aligning IT strategies with the broader organizational vision at Amazon.

Canada

During my term at PetroChina Canada, I successfully led the transformation of our IT infrastructure and operations. Through strategic vision and effective leadership, I mentored and inspired a team of consultants and solution architects, spearheaded global technology initiatives, and ensured robust system availability and data protection. My efforts were instrumental in optimizing performance, enhancing customer satisfaction, and driving cost savings, thereby aligning IT strategies with the company’s business objectives.Key Achievements:• Provided strategic leadership to the IT Operations Technology team, overseeing vendors and service providers, cultivating partnerships that improved service delivery by 25% and optimized IT infrastructure support and achieving a 20% performance improvement.• Led multiple global teams in architecting advanced technology solutions, attaining a 95% project success rate and enhancing customer satisfaction by 25%.• Established and monitored department-wide KPIs, OKRs and SLAs, ensuring 99.4% system availability and robust disaster recovery protocols for critical infrastructure.• Directed major incident response initiatives and prioritized cybersecurity and compliance efforts, maintaining 100% data protection and system integrity.• Managed technology programs, developed and implemented a comprehensive technology strategy roadmap, and spearheaded business process enhancements, increasing efficiency by 15%.• Pioneered an innovative asset management solution for product lifecycle, inventory management, and asset depreciation, yielding substantial $150k/year in cost savings.• Negotiated vendor support contracts and service agreements, optimizing IT expenditures and reducing annual costs by 30%.These accomplishments reflect my commitment to driving operational excellence, cost efficiency, and technological innovation at PetroChina Canada, consistently delivering value and aligning IT initiatives with the company’s strategic goals.

Canada

During my time at France Telecom EGT, I played a pivotal role in steering the strategic direction of the IT department. By instituting functional team restructuring and providing comprehensive support for core and enterprise infrastructure, I was able to significantly enhance operational efficiency and drive revenue growth. My leadership style fostered a collaborative and innovative work environment, ensuring that our technology operations were consistently aligned with business objectives.Key Achievements:• Orchestrated the strategic direction of the IT department, instituting functional team restructuring, and providing comprehensive support for core and enterprise infrastructure, resulting in a 20% increase in annual revenue.• Provided mentorship to the technology teams, fostering a collaborative work environment conducive to innovation and productivity, leading to a 30% improvement in project delivery timelines.• Guided a cadre of technical SMEs, ensuring the stability and scalability of network and server infrastructure, resulting in a 25% decrease in system downtime.• Formulated organizational strategic and tactical plans, resulting in a 40% increase in the successful implementation of strategic initiatives.• Aligned technology operations with business objectives, executing strategies that amplified operational efficiency, resulting in a 35% improvement in process efficiency metrics.• Negotiated vendor support contracts and agreements, enforced rigorous IT governance policies, and modernized network documentation processes, resulting in a 30% decrease in procurement cycle times.• Propelled a culture of continuous improvement, prioritizing service disruption avoidance, process refinement, and meticulous documentation.These accomplishments underscore my ability to drive strategic initiatives, foster a culture of innovation, and achieve significant operational improvements, thereby aligning IT functions with the broader goals of France Telecom.