Sherif Mohamed Email & Phone Number

Seattle, WA, US

Canada

• During my tenure at eHealth, I had the privilege of overseeing and transforming the IT landscape of the organization. Through visionary leadership and strategic execution, I steered large-scale IT teams and systems.
• Oversaw IT teams managing hyperscale server footprint, ensuring seamless integration and achieving a notable 10% increase in operational efficiency.
• Scaled a team of geographically distributed world-class Subject Matter Experts, leading to a 20% increase in infrastructure scalability, stability, and robustness.
• Orchestrated complex IT projects with meticulous scoping and planning, achieving an outstanding 95% on-time delivery rate and a notable 10% increase in project success rate.
• Managed, owned, and operated the Datacenter Infrastructure, including Compute, Virtualization, Storage, Backup, AWS, Azure, and Microsoft 365.
• Implemented IT governance strategies that improved metrics by 15% and increased observability and instrumentation efficiency by 20%.

Canada

• During my service at Amazon, I had the distinct opportunity to lead transformative initiatives that significantly elevated our technological infrastructure and operational efficiency. By assembling a high-caliber team.
• Assembled a technical team of SMEs, resulting in a 25% improvement in operational efficiency and proactive management of a hyperscale server footprint.
• Developed and executed a cloud and data center strategy roadmap, advancing foundational technology needs by 30%.
• Managed IT change effectively, leading to a 20% reduction in stakeholder resistance and seamless transitions during technology implementations.
• Oversaw digital transformation initiatives and recommended IT strategies and governance policies, achieving a 40% increase in infrastructure stability.
• Integrated IT governance and compliance policies, reducing annual expenses by 30% and enhancing workflow and communication.

Canada

• During my term at PetroChina Canada, I successfully led the transformation of our IT infrastructure and operations. Through strategic vision and effective leadership, I mentored and inspired a team of consultants and.
• Provided strategic leadership to the IT Operations Technology team, overseeing vendors and service providers, cultivating partnerships that improved service delivery by 25% and optimized IT infrastructure support and.
• Led multiple global teams in architecting advanced technology solutions, attaining a 95% project success rate and enhancing customer satisfaction by 25%.
• Established and monitored department-wide KPIs, OKRs and SLAs, ensuring 99.4% system availability and robust disaster recovery protocols for critical infrastructure.
• Directed major incident response initiatives and prioritized cybersecurity and compliance efforts, maintaining 100% data protection and system integrity.
• Managed technology programs, developed and implemented a comprehensive technology strategy roadmap, and spearheaded business process enhancements, increasing efficiency by 15%.

Canada

• During my time at France Telecom EGT, I played a pivotal role in steering the strategic direction of the IT department. By instituting functional team restructuring and providing comprehensive support for core and.
• Orchestrated the strategic direction of the IT department, instituting functional team restructuring, and providing comprehensive support for core and enterprise infrastructure, resulting in a 20% increase in annual.
• Provided mentorship to the technology teams, fostering a collaborative work environment conducive to innovation and productivity, leading to a 30% improvement in project delivery timelines.
• Guided a cadre of technical SMEs, ensuring the stability and scalability of network and server infrastructure, resulting in a 25% decrease in system downtime.
• Formulated organizational strategic and tactical plans, resulting in a 40% increase in the successful implementation of strategic initiatives.
• Aligned technology operations with business objectives, executing strategies that amplified operational efficiency, resulting in a 35% improvement in process efficiency metrics.