Shawntel H. Email & Phone Number

Edmonton, Alberta, Canada

Edmonton, Alberta, Canada

-Creating and maintaining supplier delivery schedules (Microsoft Projects/Excel)-Deliver exceptional customer service, answer calls and provide information to contractors and engineers-Document control; track, review specifications, and maintain drawing submittals.-Attending weekly customer meetings to relay progress and ensure customer satisfaction -Solve issues as they arise; delivery, documents, specifications etc. -Meet with third party inspectors to ensure requirements… Show more -Creating and maintaining supplier delivery schedules (Microsoft Projects/Excel)-Deliver exceptional customer service, answer calls and provide information to contractors and engineers-Document control; track, review specifications, and maintain drawing submittals.-Attending weekly customer meetings to relay progress and ensure customer satisfaction -Solve issues as they arise; delivery, documents, specifications etc. -Meet with third party inspectors to ensure requirements of the purchase order are met-Reach out to internal departments if required for requotes or service requests-Review closeout letters-Follow progress payment milestones and invoice when necessary -Report and escalate to management/outside sales when necessary -Manage and maintain relations with both vendors and customers-Manage and maintain safety requirements of all stakeholders-Cut and/or manage purchase orders Show less

Edmonton, Canada Area

-Facilitate customers' orders and quotes by offering technical guidance and sourcing the best solution for their requirements.-Communicate with cross-functional departments to execute and meet order expectations.-Liaise with manufacturing to ensure the customer's needs are being met.-Build long-term customer relationships while managing commitments accordingly.-Address requests and inquiries, especially those related to warrantee items and service-related issues.

Edmonton, Canada Area

-Completing accurate order entries and purchasing inventory/ stock-Create and maintain suppliers delivery schedules-Deliver exceptional customer service, answer calls and provide information to our clients-Document control, track, issue documents and maintain drawing submittals-Purchasing; enter and proof orders before releasing to the warehouse, providing accurate data entry for all orders-Provide stock levels and forecasting, ability to monitor all inventory and mitigate… Show more -Completing accurate order entries and purchasing inventory/ stock-Create and maintain suppliers delivery schedules-Deliver exceptional customer service, answer calls and provide information to our clients-Document control, track, issue documents and maintain drawing submittals-Purchasing; enter and proof orders before releasing to the warehouse, providing accurate data entry for all orders-Provide stock levels and forecasting, ability to monitor all inventory and mitigate shortfalls-Conduct audits within our system correcting errors when found-Inside Sales quoting backup-ERP Super User Team, Volunteered ERP module tester/trainer Show less

Edmonton, Canada Area

-Sort internal mail and distribute accordingly-Organize caterings for training and executive visits-Provided ongoing miscellaneous assistance to the office staff-Provided assistance and direction to customers over the phone, determine what they required and directed them to the appropriate sales representative-Monitor inventory and replenishing warehouse stock on an ongoing basis-Place office orders with Staples for all office supplies-Maintain all coffee inventory and… Show more -Sort internal mail and distribute accordingly-Organize caterings for training and executive visits-Provided ongoing miscellaneous assistance to the office staff-Provided assistance and direction to customers over the phone, determine what they required and directed them to the appropriate sales representative-Monitor inventory and replenishing warehouse stock on an ongoing basis-Place office orders with Staples for all office supplies-Maintain all coffee inventory and place weekly orders-Track, organize and order the Information Technology (I.T.) equipment-Monitor and place brochure orders and order printer toner as required-Organize operation support (building maintenance, etc)-Miscellaneous data entry for sales representatives, assist with entering order confirmations from Vendors-Formatting, proofreading and creating excel/word documents-Maintain our online database for the ISO standards (Training records, Procedure appendices, Audit reports, and surveys) Show less

Edmonton, Canada Area

-Open mail and distribute accordingly-Provided assistance to customers over the phone, explain invoices and solve customers concerns, regain customer's trust to help solve issues-Attend goodwill appointments/meetings with customers in person to resolve issues-Email invoices or statements to customers, create credits for customer invoices as required-Basic AR duties; collect cheques (mailed in) and prepare proper documents to batch for cashing-Create and close out Customer… Show more -Open mail and distribute accordingly-Provided assistance to customers over the phone, explain invoices and solve customers concerns, regain customer's trust to help solve issues-Attend goodwill appointments/meetings with customers in person to resolve issues-Email invoices or statements to customers, create credits for customer invoices as required-Basic AR duties; collect cheques (mailed in) and prepare proper documents to batch for cashing-Create and close out Customer Request Forms-Create and present power point presentations that documented incoming calls for the prior week, tracked potential items that may have caused loss of business and shortages-Keyed in data entry and account maintenance each day-Attended meetings with service managers and daily meetings with service sales representatives-Compile lost business forms and file them accordingly-Attend monthly safety training-Provide reports to ensure POs are closed and completed-Remove temporary garments from the plant stock room and barcode them accordingly to ensure the correct customer receives the garments and they get returned to us Show less

Edmonton, Canada Area

-Opening and closing the store-Troubleshooting problems for individuals phone issues. Ordering parts for phones, informing customers of new products and services-Continual training, online and in store, for new products and services-Kept the work area clean and organized, received and put stock away-Send out phones for repair and re-inventory-Complete inventory counts weekly and follows up with errors to our inventory representative-Filling out lost prevention… Show more -Opening and closing the store-Troubleshooting problems for individuals phone issues. Ordering parts for phones, informing customers of new products and services-Continual training, online and in store, for new products and services-Kept the work area clean and organized, received and put stock away-Send out phones for repair and re-inventory-Complete inventory counts weekly and follows up with errors to our inventory representative-Filling out lost prevention forms-Device protection representative - receive information on new devices and protection plans and relay the information to fellow employees-Health and Safety Representative for the location Show less

Edmonton, Alberta, Canada