Shawn Mcculloch Sr. Email & Phone Number

As a Rooms Operations Manager at Marriott Hotels, I leverage my 18 years of diverse experience in sales, manufacturing, logistics, and hospitality to deliver exceptional results in a dynamic and competitive industry. I am passionate about enhancing guest satisfaction, streamlining operations, and achieving set goals, with certifications in Project Management, Leadership Management, and Conflict Resolution.In my current role, I spearhead initiatives that improve key performance indicators, such as mystery shop scores, retention rates, and loyalty programs. I implement standard operating procedures, craft creative incentives, and mentor and train my team to embody Marriott's core values. I also excel in event registration and management, project coordination, strategic planning, budget management, and relationship management, enabling me to navigate complex operational landscapes and drive sustainable business growth.

Listed skills include Marketing, Leadership, Entrepreneurship, Public Relations, and 30 others.

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  Long Island University

  Marketing