Shawn Waliser, Jd Email & Phone Number

Seattle, Washington, United States

Lead deployment of drive thru technology across thousands of stores in North America.

Greater Seattle Area

Seattle, Washington, United States

• Drove enhancements to a set of data products in the Content Metadata group through collaboration with Engineering, Product, and Operations.
• Surfaced stakeholder needs and detailed requirements, created product roadmaps and decomposed features into product backlog items.
• Refined the backlog, worked with other product owners bi-weekly to prioritize the joint product backlog prior to each sprint planning session, participated in sprint planning and daily standup.
• Performed mid- and post-sprint feature validation.
• Designed and implemented the content metadata change management process to ensure stakeholder alignment with content and timing of product changes

Bellevue, Washington

• Responsible for full-cycle enterprise IT project delivery of retail customer products (Home Internet), frontline Care applications, and multiple releases of product and feature enhancements.
• Facilitated feature decomposition into backlog items across more than a dozen applications.
• Mapped dependencies to sequence work and target sprints and releases across the teams’ backlogs.
• Facilitated scrum-of-scrum to surface issues and/or priority changes across teams.
• Responsible for budget forecasting and change management for scope, schedule, and/or budget as necessary.
• Mentored Project Managers on scrum processes and budget forecasting.

Greater Seattle Area

Overhauled development team’s scrum processes to address Marketing stakeholders’ dissatisfaction.- Established a Confluence space to streamline requirements and design review and status reporting. - Created the product roadmap and feature delivery plan and secured stakeholder buy-in. - Decomposed work into epics and user stories. - Credited with improving.

Greater Seattle Area

Hired by the SAAS solution provider to recover the custom web-based tax and license portal (FileLocal-wa.gov) development and deployment project that was significantly out of compliance on schedule and scope/quality. - Initiated acceptance of ITSM Framework Service Support processes for change management, incident management, release management, and.

Gathered detailed functional requirements from the organization’s Board members, designed and built this non-profit’s website using WordPress. Transferred content from the previous website, created new content, trained non-technical users on posting, performed site administration, and content management.

Western Washington

Analyzed civil, criminal, and regulatory matters. Formulated strategy, advised, and represented clients in court and agency rulemakings.

Bellevue And Bothell, WA

- Owned Cloud Printing implementation to corporate offices nationwide. Devised the deployment strategy including the communication plan, developed the business case, conducted a kick-off with each site’s stakeholders, designed site’s printer footprint, managed preparation and deployment teams, mentored other project managers and team. Rolling.

Bellevue, WA

Returned to the enterprise Mediation group I’d left in 2000. Managed a portfolio of 10-13 projects from initiation through requirements definition, design, development, and lab validation. Projects covered: server installations (application, database, file servers), software development, a VPN redesign (including new DMZ builds), an RFP, and system design..

Redmond, WA

Hired to recover the largest switch deployment project in AT&T’s history-to-date in preparation for the first iPhone launch that was months behind schedule when the previous Project Manager failed to develop a plan for completion due to project complexity. - Quickly came up-to-speed on SGSN architecture, consulted with internal and vendor engineering and.

Bellevue, WA

Business process reengineering consulting and application development for a small television production engineering company. - Engagement covered entire SDLC (waterfall) from business process analysis, to requirements definition, coding, testing, documentation, and through user training. - Reduced invoicing cycle time by 50%, while reducing errors by 100%.

Designed, developed, and taught a 3-credit Administrative Law course on agency rulemaking.

Recruited to structure, prioritize, and conduct this non-profit’s legal and regulatory programs. Served as counsel and liaison to lawmakers and soil scientists in several states. Researched and filed briefs on behalf of the organization on various legal initiatives, presented oral testimony in several hearings. Prepared and presented seminars and public.

Bellevue, WA

• Promoted to manage network data mediation systems in conjunction with engineering and IT teams to collect call records from cellular switches, standardize format and distribute for use by CRM, Fraud Control and Billing.
• Gathered user requirements, created functional specifications and test cases, prepared and managed project schedules, and acted as liaison to cross-functional project teams for systems upgrade, conversion and.
• Managed vendor performance on a multi-year, multi-million dollar maintenance agreement, including negotiating the contract, preparing test cases, ensuring QA standards were met, overseeing on-site vendor personnel.

Bellevue, WA

• Promoted to serve as an Independent Contributor Project Manager to identify process improvement opportunities within Finance and Fraud Control. A couple key projects were:
• Initiated and led the Fraud Control group’s strategic and operational planning. Personally produced all planning event materials, facilitated the 2-day planning sessions, and developed Fraud Control’s dashboard..
• Led design and development of a prototype and subsequent production-grade cloning fraud prevention system following Waterfall and Prototyping SDLC models. My roles included overall co-designer, Project Manager, User.

Bellevue, WA

• Promoted to manage high-risk and high-visibility projects delivering software, business cases, and/or process reengineering, including:
• Analyzed call processing from switch to bill. Then designed the process, and trained Revenue Assurance personnel, to perform the Company's first call record reconciliation process.
• Served as billing SME consulting with Business and/or IT teams to ensure billability of any changes to provisioning or service plans.
• Leveraged my broad business experience to identify an opportunity and persuade senior management to sponsor a project to groom and prioritize the IT Development Request Portfolio. Personally reviewed every request in.
• Developed several SQL database applications following Waterfall SDLC process for Finance, including General Ledger, Financial Reporting, and Accounts Payable. My responsibilities were to author business requirements.

J.D., Environmental Law, Cum Laude

Activities and Societies: Licensed to practice law in Washington State. Law Review Editor, Public Interest Law Foundation, Environmental.

Master'S Degree, Business, 3.975

Completed 1 of 3 years.

B.A., Hotel, Restaurant And Travel

Activities and Societies: Emphasis in accounting and computer science.

Liberal Arts And Sciences, General Studies And Humanities

Education record

Activities and Societies: Marching band, Student Senate representing McNamara