Head of Broadcast Studio Operations at OpenExchange, Inc. Also a Senior Advisor/Technical Director for hybrid events. During the past several years, as the company has grown at an unprecedented rate, I have created foundational training materials for all new hires and staffed all video specialists for virtual conferences. As an expert on OpenExchange's Knovio platform, I have collaborated with internal teams to help sell to clients and train the delivery team on best practices for using the products. I am a key strategic advisor to various subgroups within the company.Prior to the OE and KnowledgeVision merger, I worked within the Customer Success Team to onboard and train our Knovio SaaS clients, assisting them with content creation needs and providing insights and expertise to our sales staff.Previously, I served as Vice President of Operations at DigiNovations (from 2003 to 2014), the production firm that launched KnowledgeVision. With a strong background in media production, I assisted our clients in alleviating the stress of content creation while ensuring maximum return on their subscriptions to our services.I became our leading expert on live web streaming and provided white-glove service to clients across the U.S.I have experience in both large and small organizations, including startups, new construction projects, and plant shut-downs. My experience spans manufacturing, creative environments, and SaaS. I have worked as an individual contributor/expert and managed teams of up to 45 people, encompassing everything in between. I am a patient trainer with a knack for explaining concepts in terms that my audience understands.I am often described as a jack-of-all-trades, and my management style is built on a foundation of creative thinking, a level-headed/"cool under pressure" demeanor, and most importantly, a "lead by example" attitude. Clients I have worked with appreciate my services and often request me by name.Specialties: Project Management, HD Video Production, Virtual, Physical, and Hybrid Production, Content Delivery Networks, Live Streaming Expert. Experienced Camera Operator and Video Editor (expert in Adobe Premiere and competent in Final Cut Pro). Savvy with social media and web design.
Listed skills include Video Production, Video, Final Cut Pro, Video Editing, and 49 others.
