# Leading the business operation for Bihar, Chattisgarh and Orissa.# Launched Uber in Patna & Ranchi City.# Launch Auto & Moto product in Bhubaneswar and Moto.# Vendor Management and processing their payments.# Analysis of Drivers Incentive and Joining bonus. # Leading the Uber Delivery Project for Kolkata. # Analysis and Review the Competitors Intel.# Created Geo-fence, venues and set-up tolls for Patna, Ranchi, and Raipur city.# Initiated BTL activity to… Show more # Leading the business operation for Bihar, Chattisgarh and Orissa.# Launched Uber in Patna & Ranchi City.# Launch Auto & Moto product in Bhubaneswar and Moto.# Vendor Management and processing their payments.# Analysis of Drivers Incentive and Joining bonus. # Leading the Uber Delivery Project for Kolkata. # Analysis and Review the Competitors Intel.# Created Geo-fence, venues and set-up tolls for Patna, Ranchi, and Raipur city.# Initiated BTL activity to increase the supply and demand for Raipur and Bhubaneswar City. Show less

# Manage day to day operations such as daily walk-ins of 600+ drivers/partners in the hub. # Manage the staffing, scheduling, attendance and adminstration for team members.# Analysis and prepared the Fraud Date for East India. # Train Coach and guide the team members to drive quality & efficiency support interactions. # Auditing the KPIs of team members such as Customers Satisfaction, Repeat Walk-ins, Ticket Contribution, Utilisation etc. # Mainly taking the escalation for… Show more # Manage day to day operations such as daily walk-ins of 600+ drivers/partners in the hub. # Manage the staffing, scheduling, attendance and adminstration for team members.# Analysis and prepared the Fraud Date for East India. # Train Coach and guide the team members to drive quality & efficiency support interactions. # Auditing the KPIs of team members such as Customers Satisfaction, Repeat Walk-ins, Ticket Contribution, Utilisation etc. # Mainly taking the escalation for difficult Quality and Fraud Cases# City POC for Incident Response and Fraud Team. # Coordinate with Law Enforcement Team in relation to any severe incident happening across the city. Show less