Tim Shaw Email & Phone Number

St. Louis, Mo, Us

Vernon Hills, Illinois, Us

◊ Responsible for overseeing and maintaining current accounts within an assigned geographic area.◊ Utilized various methods and resources to prospect in conjunction with company sponsored lead generation.◊ Restored relationships with former customers and previously missed opportunities.◊ Invest in customer experience to increase loyalty, build trust, and encourage word-of-mouth referrals and recommendations.◊ Participate in trade shows and other TDI marketing events.◊ Conducted site audits with customers for identification of bottlenecks, areas of improvement, design, and planning.◊ Utilize CRM and lead-management platforms to document activity and maximize lead-to-customer conversion.◊ Collaborate with leadership to continuously improve TDI’s approach to market

Gardabaer, Is

◊ Responsible for meeting the personal sales targets and in accordance to the product/market combination agreed upon.◊ Build strong and long-lasting relationships with relevant key stakeholders on software procurement within selected Marel software accounts (often on C-level).◊ Secure that the selected Marel software accounts are fully aware of the entire Marel Software offering.◊ Work as a trusted partner to our customers on strategic software discussions, planning and budgeting.◊ Secure Marel Software Life Cycle Support Agreements are renewed year-on-year in close corporation with the Regional Marel Customer Care Manager Teams.◊ Work closely and in cooperation with the regional sales and service network to secure good alignment on account planning and activities.◊ Take the lead on Marel Software MES sales opportunities on new potential accounts in the region when applicable and in agreement with Regional Marel Industry Sales team.◊ Assist and support the sales network on larger software sales opportunities.◊ Provide market intelligence on new trends and market developments to Software Product Management.◊ Work closely with the regional Software Service team to secure high customer satisfaction.◊ The work is carried out in close cooperation with the Territory Sales Managers, Regional Sales Managers, Ac-count Managers, Customer Care Managers, Software Product Managers and the Industry Software Product Specialists.

St. Louis, Mo, Us

◊ Serve as the lead point of contact for all customer account matters, ensuring that all needs and requests are met.◊ Build and maintain strong, long-lasting client relationships.◊ Identify and address customer needs while representing the company in a positive way.◊ Develop trusted advisor relationships with key accounts, customer stakeholders and executives.◊ Help customers through email, phone, online presentations, screen-share and in person meetings.◊ Ensure the timely and successful delivery of our solutions according to customer needs and objectives.◊ Clearly communicate the progress of weekly, monthly, and quarterly initiatives to internal and external stakeholders.◊ Maintain all account files, including developing and organizing all project and bid documentation.◊ Develop new business with existing clients and/or identify areas of improvement. ◊ Forecast and track key account metrics.◊ Prepare reports on account status.◊ Navigate challenging client requests or issue escalations as needed. ◊ Update job knowledge by participating in educational opportunities; reading professional publications; maintaining personal networks; participating in professional organizations. ◊ Responsible for keeping current clients satisfied and delivering exceptional client service on a day-to-day basis.

Basking Ridge, Nj, Us

◊ Handled business account up to Fortune 500 companies, including onboarding new clients, billing and budget questions, troubleshooting, etc.◊ Responsible for lead generation and prospecting via cold calling, email, text, and foot blitz.◊ Managed customer accounts through entire sales funnel from first contact, through close and onboard, and beyond.◊ Maintained existing accounts as first point of contact to ensure continuity and satisfaction for client.◊ Analyzed accounts for current tech needs, presenting integrated solutions to problems and saving thousands by utilizing the most efficient pricing.◊ Worked with major accounts on plan, product, and service recommendations and updates to save while allowing for new account growth.◊ Using Excel, created plan and budget breakdowns for business clients ensuring their understanding of monthly charges.◊ Monitored and maintained business accounts while staying abreast of current promotions and opportunities to save clients time and money. ◊ Create spreadsheets outlining company and personal sales goals on a district, store, and an individual basis.◊ Oversaw business account sales and management for multiple stores and districts, including sales training and individual coaching.◊ Represented all stores in the Kansas, Missouri, and Southern Illinois region as part of Verizon’s Business Elite Program ◊ Led multiple stores in year over year sales growth. Top 10 in Small to Medium Business sales in the North Central Region from 2015 - 2019.

◊ Used VinSolutions CRM to engage customers and manage sales funnel. ◊ Used product knowledge to effectively close sales and meet monthly quota. ◊ Guided customers through purchasing and finance process. ◊ Organized and executed calling campaigns to drive sales growth.

◊ Oversaw daily operations of restaurant to ensure policy compliance. ◊ Monitored efficiency of both front and back of house staff. ◊ Booked and organized promotions as well as public and private events. ◊ Aided in interviewing, hiring, and training of new staff as well as terminations. ◊ Handled customer escalations and inquiries.

◊ Was responsible for internal communication between front and back of house. ◊ Provided guests with superior service to ensure satisfaction and return business. ◊ Trained new employees on operations and procedures. ◊ Aided in inventory, ordering, stocking, and food preparation.