Shay Deeter Email & Phone Number

Jupiter, Florida, United States

Treasure Coast, Florida

145 Nw Central Park Plaza Suite 200, Port St. Lucie, Fl 34986

West Reading, Pa

• Assist the estimating department throughout the bidding process• Navigate through all necessary bonding, insurance, and bidding requirements• Provide general administrative support to the President, Vice President and Estimators• Maintain all bidding specifications, drawings and addenda on the company server and in Procore• Handle all social media and public relations, as needed• Maintain vendor and bidding lists, company forms, typing and filing

1140 Ben Franklin Hwy E Douglassville, Pa 19518

• Update documents including Microsoft Office: Excel, Word, and PowerPoint• Maintain files and databases• Prepare reports, presentations, memorandums, and correspondence• Assist upper management with job costing and daily tasks• Monitor office operations• Monitor company social media activity along with company website for pending services• Schedule appointments and meetings for upper level staff• Track office supply inventory and approve supply orders• Assist with payroll, accounts payable and receivables• Prepare purchase orders for materials needed in roofing, siding, framing, and window jobs• Answer telephone calls and greet customers

Wyomissing, Pennsylvania, United States

Temporary AssignmentAssisted the Vendor Manager and CFO/EVP with daily tasks to transfer the vendor accounts into their new software system and make sure all accounts are compliant for each vendor relationship profile, in preparation for an audit.

Reading, Pa

• Planned and implemented policies, procedures and operator performance standards ensuring all clients' goal return percentages were met or exceeded each quarter while overseeing a staff of 20 plus• Recommended measures to enhance customer service performance directly with the CEO and effectively provided feedback to improve performance of the team resulting in increased revenues collected for each team member• Worked to perform client analysis process monthly and plan strategy to increase revenue and improve efficiencies• Responsible for monitoring schedule, attendance & productivity for representatives• Ensured all compliance, applicable federal and state laws were followed at all times• Recruited, screened, and hired new staff members• Implemented and created new training procedures and performance management standards• Assisted in Company Merger

Reading Pa

• Maintained excellent interpersonal skills and the ability to adjust and interact with all levels of personnel• Assisted management in daily tasking• Maintained highest accounts recovered among all customer service agents two consecutive years• Demonstrated ability to exercise independent judgment in reconciling accounts• In-depth knowledge of handling payment arrangements for customers