Shayan Hak Email and Phone Number
As an Account Executive at Shopify, I leverage my sales and marketing expertise to help businesses grow and thrive online. I have over 7 years of experience in managing C-Suite relationships, generating leads, converting opportunities, pitching solutions, and negotiating deals across various industries and cultures.I am also the owner and operator of two F45 Training studios, where I have learned the ins and outs of running a successful fitness business. I have developed and implemented systems for sales, customer success, marketing, program implementation, human resources, and finance. I have also hired and trained staff to oversee the daily operations of the studios. Through my strategic and creative approach, I have increased the membership base, retention rate, and revenue of the studios, especially during the pandemic. My goal is to combine my agency experience, entrepreneurial mindset, and passion for fitness to create value for Shopify and its clients. I am always eager to learn new skills, explore new opportunities, and collaborate with diverse teams. I believe in empowering businesses to succeed by providing them with the best tools, resources, and support.
Shopify
View- Website:
- shopify.com
- Employees:
- 7900
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Mid Market - Account ExecutiveShopify Apr 2024 - PresentToronto, Ontario, Canada -
Smb - Account ExecutiveShopify Jul 2023 - Apr 2024Toronto, Ontario, Canada2023 Q3 - 491% - Ramp periodAward: SMB Rookie of the year2023 Q4 - 142%2024 Q1 - 106% -
Owner & Managing DirectorF45 Training Jefferson Nov 2022 - PresentToronto, Ontario, Canada-Acquired and operated two F45 Franchise Training studios in the Toronto region. -Responsible for creating systems for sales, customer success, marketing, program implementation, human resources, and finance. -Group memberships/membership bundles are targeted at local businesses, average deal size of $25k. -Generated a comprehensive list of local businesses within a 5km radius of locations. -Conducted targeted sales efforts defining Ideal Customer Profile titles (CEO, CHRO, VP of Employee Experience), identifying leaders, and prospecting within specific companies aligned to F45 values. -Executed a consultative sales process following opportunity generation that included in-person pitch meetings, comprehensive discovery, and customized proposals for businesses owners. -Largest group membership deal was $50k with an accounting firm.-Individual memberships are marketed towards the broader population, average deal size $4k. -Built and managed in CRM list of 11,000 contacts from databases, email list, and content downloads. -Connected with prospects and generated opportunities through calls, emails, and event-based marketing. -Successfully closed over 2,300 introductory offers and built process to convert them into long-term clients. -Maintained an impressive lead to trial conversion rate of 55%, surpassing the industry benchmark of 30% -Sustained a trial to membership conversion rate of 72%, exceeding the industry benchmark of 60% -Effectively managed a team of 19 employees, including 5 full-time, 3 part-time, and 11 independent contractors.-Achieved remarkable revenue growth of 85% in year 1, 67% in year 2, and 70% in year 3. -Set a record for the highest pre-open foundation membership sales within F45’s Ontario network.-Skillfully negotiated lease and loan repayment terms to ensure business survival during the pandemic. -
Owner & OperatorF45 Training Streetsville Nov 2019 - PresentToronto, Canada Area -
Account SupervisorThe&Partnership Apr 2018 - May 2019Toronto, Canada Area-Oversaw and managed client relationships, production team coordination, and creative plan/asset development.-Translated client briefs into comprehensive multi-channel marketing plans.-Collaborated with subject matter experts to develop spec work, go-to-market strategies, and pitch materials.-Conducted client presentations, securing buy-in and equipping stakeholders to internally promote our approach.-Resolved objections and facilitated compromise on creative work to align with client preferences and streamline production timelines. -Achieved a 95% success rate in selling creative work on the first pitch.Clients: Manulife, Sleeman, Sapporo-Worked on the go-to-market strategy & creative communications planning for Manulife's Masterbrand for launch in 2019, while effectively learning about building a brand in the modern media landscape. -This also included creating all value propositions & reasons to believe uncovered through data & analyzing key insights.-Repositioned Manulife Bank's brand for the mass consumer, in a competitive Canadian landscape to push customer acquisition & hit key marketing objectives of market share, engagement, & sentiment.-Launched a brand positioning refresh for Sleeman in 2019, from consumer research (qualitative & quantitative) to the communications plan in order to increase brand relevancy and reappraisal.-Redesigned the full suite of Sleeman's brand packaging to align with the latest position of the brand & it’s desire to be more relatable by the target audience.-Managed & executed the Sleeman Clear 2.0 multi media campaign, driving growth in share of volume by 20%. -
Senior Account ExecutivePublicis May 2017 - May 2018Toronto, Canada Area-Successfully managed the creation and launch of the new Rogers brand platform, "Make More Possible," extending its reach across all business units. Effectively unified marketing efforts and inspired both employees and consumers.-Acted as the key point of contact for the Chief Marketing Officer, head of wireless, and cable, establishing and nurturing relationships with C-level executives to help them achieve their goals.-Led the brand refresh for Rogers NHL GameCentre Live to Rogers NHL Live.Completed Google's DigitalU:-Insights & Search-Programmatic-Digital Video-Measurement -
Account ExecutivePublicis Apr 2016 - Apr 2017Toronto, Canada AreaClients: Rogers Communications (Wireless) -Executed several integrated marketing campaigns & sponsorship campaigns for Rogers with a heavy volume of deliverables.-Executed a massive omni-channel World Cup of Hockey marketing campaign for Rogers, which included an innovative AR board to promote a Gift with Purchase.-Built rich test-and-learn elements in device campaigns while optimizing and sharing results with the broader team. -
Account CoordinatorCamp Jefferson Nov 2014 - Apr 2016Toronto-Executed strategic tasks within campaigns, including timeline management, market research, competitive analysis, and media buying, resulting in successful campaign outcomes. Clients: KAO (John Frieda, Jergens & Bioré) / Great-West Life / NHL / Koodo Mobile-Established a firm understanding of 3 distinct industries: Beauty, Finance, and Telecommunications.-Successfully coordinated and executed Biore's 2015 integrated multimedia “Free your Pores” campaign. As well, John Frieda's 2015 digital campaign that included eBlasts, digital banners, videos and community management.-Involved in Biore and John Frieda's 2016 integrated communications planning, including new product launches and social strategy.-Sourced new agency partners that led to efficiencies and added value for the John Frieda brand.-Assisted in a brand launch for Great-West Life that included a website launch, print, TV, out-of-home, and social / digital touch points.-Worked on the NHL #MyPlayoffsMoment, which got industry wide recognition and support from fans and non-fans for its relatable entertainment value.-Executed and coordinated several multi-media campaigns for Koodo Mobile, while assisting the social team in content development and community management.-Within a very entrepreneurial environment and constant moments of flux, assisted in setting up standards and processes for the new agency, Camp Jefferson.-Part of the prospecting team to seek new business and assistance with research in pitches. -
Brand Ambassador [Part Time]Launch! Feb 2014 - Nov 2014Toronto, Canada AreaCPG Clients: Maple Leaf Foods - Nabisco - Gü Desserts - IÖGO - Campbell Soups -
Intern - Account ServicesBlammo Worldwide May 2014 - Sep 2014Toronto, Canada AreaClients: Vaughan Mills Shopping Mall - Fallsview Casino - LCBO - Cougar BootsIndustries: Entertainment - Retail - Fashion- Successfully executed LCBO's 2013 fall retail campaign- Assisted in establishing workflow processes for new clients- Supported the execution of a print campaign for Cougar Boots' Trade Magazine- Participated in an OOH campaign for Fallsview Casino- Worked closely with multiple partner agencies to launch Vaughan Mills' additional wing -
Functional Management TraineeRosewood Hotels & Resorts Jan 2013 - Jan 2014Shanghai City, China-Selected for a fast-track leadership program within an International 5-star luxury hotel group that prepares trainees for a managerial position. Underwent a comprehensive program that included hand-on experience, workshops and project participation-Rotated within different departments including Sales & Marketing, HR, Finance, Operations and Security-Worked closely with a Digital Media & Marketing company to implement Hotel’s Digital & Social Media strategy -Part of Task Force team supporting the expansion of Rosewood Hotel Group into Beijing MarketAchievements: -Improved hotel ranking on TripAdvisor by stimulating a presence within Social Media-Top performer for two months in up-selling to corporate guests in Executive Lounge-Increased bar revenue by 18% from previous months by training staff on up-selling -
Foreign Language Teacher / Business DevelopmentBond Language Institute 2011 - 2012Zhongshan, China-Revamped the organizational structure to develop a marketing team for clientele expansion-Developed marketing plan to expand client base using technology and Social Media-Created business English lesson plans to ensure mature student success, resulting in repeat business
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Sales & Marketing ExecutiveKalamkaar, Furniture As Art 2010 - 2011Toronto, Canada Area-Targeted new business opportunities and formed a successful customer retention program-Dealt with clients from product inception to product delivery. Including, personalizing products, collecting payments, providing customer service and handling complaints-Implemented a marketing strategy that lead to an increase in sales: 30% growth within 6 months after implementing new strategy
Shayan Hak Education Details
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Communication And Media Studies -
Major: Criminology / Double Minor: French & English -
French Language And Literature
Frequently Asked Questions about Shayan Hak
What company does Shayan Hak work for?
Shayan Hak works for Shopify
What is Shayan Hak's role at the current company?
Shayan Hak's current role is Entrepreneur with 2 F45 Training Studios | Account Executive at Shopify | Empowering Businesses to Succeed.
What schools did Shayan Hak attend?
Shayan Hak attended University Of Toronto, University Of Toronto, Université Laval.
Who are Shayan Hak's colleagues?
Shayan Hak's colleagues are Leen Al Smadi, Troy Catherall, Rajiv Kapur, Luxury Watches, Veanwear Hiking, Leyi Wang, Rowan Daly.
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