Shayan Jamil Email & Phone Number

Ring Road Branch Peshawar

Being Operations manager, to be a mentor and a coach, leading team members of the branch and act as moderator between the upper hierarchy and branchTo administer Services, operational efficiency and HRM activities to meet bank objectives.Inspiring and motivating branch team members toward achieving common objectivesTo build branch and banking relationships by providing Excellent customer services.To ensure full compliance to bank's policies, rules and regulations and also communicate all instructions from management to staff with clear interpretation.Overall supervisions of the entire Branch operations.Reduced bank losses with strict adherence to all risk management policies.Identified and influenced continuous business adjustments to improve branch operations.Elevated customer satisfaction ratings by providing speedy resolutions.

Peshawar Main Branch

Being Operations manager, to be a mentor and a coach, leading team members of the branch and act as moderator between the upper hierarchy and branchTo administer Services, operational efficiency and HRM activities to meet bank objectives.Inspiring and motivating branch team members toward achieving common objectivesTo build branch and banking relationships by providing Excellent customer services.To ensure full compliance to bank's policies, rules and regulations and also communicate all instructions from management to staff with clear interpretation.Overall supervisions of the entire Branch operations.Reduced bank losses with strict adherence to all risk management policies.Identified and influenced continuous business adjustments to improve branch operations.Elevated customer satisfaction ratings by providing speedy resolutions.

Peshawar, Khyber Pakhtunkhwa, Pakistan

Handling of Import and Export Business Clients of Bank and providing them with prompt response of queries.Reporting of ITRS to State Bank of Pakistan.ECIB Reporting of Branch Customers.Margin Balancing of Import Export Clients.

Peshawar District, Khyber Pakhtunkhwa, Pakistan

Responsible for account opening of Individual and corporate clientsProviding Response to customer queries regarding Account OpeningResponsible for maximizing E-statement SubscriptionsEmployed excellent interpersonal skills to build positive relationships with local schools, businesses and community groups.Evaluated CRM reports regularly, actioning improvements to achieve impressive results.Advised customers on internet banking and phone banking services to best meet varying needs.Promoted new banking products to customers, encouraging increased sign up against Monthly targets.

Associateship Of Ibp (Aibp), Banking

Junior Associateship Of Ibp, Banking

Master'S Degree, Business/Commerce, General, 3.6 Cgpa

Bachelor Of Commerce - Bcom, Commerce, A

Diploma Of Commerce, Commerce, A

Matric, Science