TATA CONSULTANCY SERVICES (TCS)Process Associate in Procure to Pay (PTP)Develop relationships with diverse groups and various levels of financial and operatingpersonnel and provide professional and courteous customer serviceTake ownership of accounting responsibility and workflowsAssist in managing customer’s expectations and perceptions relative to defineddeliverables- ensuring excellent customer service and SLA complianceVAT CorrectionCIS Correction Processing through OAWD in SAPInvoice processing PO/Non-POProcessing Credit noteRemoval of duplicate invoicesHelpdesk ActivityManaging ProcessPrepare daily dashboard reports for PTP Team and discuss the process health with stakeholdersHandle customer’s calls and resolve queries.