● Coordinate and manage client’s business, social, personal projects and activities.● Manage calendars, scheduling, and logistics for appointments, meetings, andconferences.● Research information and data mining.● Answer inbound sales calls● Cold email campaigns● Reschedule bookings as needed● Social media management● Take phone calls, give consultations and help clients through the phone/emails● Manage collecting provider invoices● Check and respond to emails and messages.● Present, promote and sell products/services using solid arguments to existing andprospective customers● Perform cost-benefit and need analysis of existing/potential customers to meet theirneeds● Establish, develop and maintain positive business and customer relationships● Reach out to customer leads through cold calling● Expedite the resolution of customer problems and complaints to maximise satisfaction● Coordinate sales effort with team members and other departments● Keep updated logs of leads, jobs, customer information, job costs, etc.● Attend daily meetings to discuss performance and production● Fill out end of day reports● Attend calls as directed to further enhance sales/admin skills

As a BHT(Behavioral Health Technician), I onboard and manage clients, from doing their initial intakes over calls to getting them into contact with their therapists and case managers and have them attend therapy groups to help them with their treatment. Furthermore, we keep up-to-date spreadsheets for the use of information to reach client and their locations.

Performed cold outreach duties to generate leads for offshore clients, pitched insurance to seniors rectifying problems with their current insurance and providing them with a better solution through our licensed provider.