Shayan Kolaei Email & Phone Number

Leadership- Led a team of 6 members, providing guidance and mentorship to ensure productivity and professional growth.- Developed and implemented strategies that improved team’s communication, effectiveness in project and day to day task completion.- Conducted performance evaluations, recognizing team member's performers and addressing areas for improvement through constructive feedback.- Organized team-building workshops and training sessions that fostered a positive work environment and enhanced team cohesion.Project Management- Oversaw the end-to-end execution of projects, ensuring adherence to timelines, budgets, and quality standards.- Utilized project management software to track progress, allocate resources, and generate comprehensive status reports for stakeholders.- Effectively oversaw complex projects while adhering to budgetary constraints and consistently achieving objectives within defined scope and meeting deadlines.Communication and Collaboration- Established clear lines of communication, conducting regular team meetings to discuss project updates, goals, and challenges.- Acted as a liaison between team members and upper management, effectively conveying project status, risks, and opportunities.- Collaborated with clients to gather requirements, provide updates, and address concerns.- Facilitated cross-departmental collaboration by organizing meetings that led to development of new processes and agreements.Problem Solving- Identified and resolved potential project roadblocks, making timely decisions that prevented delays and maintained project momentum.- Analyzed data and feedback to identify patterns and trends, leading to data-driven adjustments that improved project outcomes.- Implemented a root cause analysis process, reducing recurring issues and ensuring continuous improvement.- Led the team in adapting to unforeseen challenges, making swift decisions that resulted in successful project completion under tight deadlines.

20 Fitzgerald

Development● Deploying and upgrading the CRA Authentication tools by evaluating and evolving the authenticationframework to handle new projects, additional functionality and new software releases.● Implemented (e-Business Computing Infrastructure)Security Sub Systems housing over 200 differentCRA and CBSA applications, including internal and external line of business applications like netfile, GoLapplications and taxpayer helpdesk agent applications.● Upgrading and deploying Identity Manager Environments (IMEs) on multiple application serverplatforms (Weblogic, JBoss)● Deploying account templates and provisioning roles, account management and synchronization, explorecorrelation, and provisioning● Using CA bulkloader to automate the import of user’s data● Interfacing with multiple endpoints including Active Directory, SAP, Mainframe (TSS and ACF2) and eBCI● Creating and updating directory schemas● Implementing disaster recover procedures on CA Directory● Creating and deploying CA Single Sign-On domain, realms, rules, polices, responses● Object(Agent, ACO and HCO) creations in CA Single Sign-On applicationSupport● Support the central platform for managing access to all Web-enabled applications using a suite of CAsecurity products.o CA Directory, CA Single Sign-on (formerly CA SiteMinder), and CA Identity Manager.● Maintaining CRA Authentication tools to handle existing projects and existing features.● Responsible for the backup and recovery of all authentication data.● 24/7 support for the SAMS product suite including the MyAccount suite of applications.o Incident and change management using CRAs Remedy (SMART) application● Supporting Identity Manager Environments (IMEs) on multiple application server platforms (Weblogic,JBoss)● Configuring both relay and data directory● Maintaining smregistry with updated credentials

Ottawa, Ontario, Canada

Java, JSP, JavaScript, jQuery, Hibernate, Spring, Struts, HTML5, CSS, Bootstrap, PHP, MySQL, WET4, OpenText Teamsite 7.3, Adobe Experience Manager 6.2, IBM WebSphere, Git, GitHub● Develops and publishes detailed web pages for CRA and Canada.ca websites following Treasury Board Standard● Inspects CRA web pages (ensures validation, quality assurance (QA), and accessibility)● Produces mock-ups to support business requirements for the CRA secure portal● Provides referencing reports on CRA and Canada.ca web pages● Organizes specialized documents on local database● Assists team members and management in establishing resource and performance report requirements● Coordinates provisions and administrative services for project managers and staff● Determines budgetary requirements and systematically tracks expenditures for projects and initiatives.● Coordinates support services and logistics requirements for various ongoing programs, initiatives, and projects● Coordinates, monitors, and provides responses to stakeholders● Assists in charity fundraisers for GCWCC

Java, JSP, JavaScript, jQuery, Hibernate, Spring, Struts, XML, Rest, SOAP, HTML5, CSS, Bootstrap, PHP, MySQL, WET4, VBScript, OpenText Teamsite 7.3, Adobe Experience Manager 6.2, WebLogic, IBM WebSphere, Git, GitHub● Upgraded the CRA website to the Web Experience Toolkit (WET 4.0)● Produced accessible web pages and guidelines for CRA secure portal● Rewritten/reorganized CRAs web content to reflect the new Canada.ca information architecture and task-based approach● Archived remaining content (consultation, analysis, strategy, implementation and documentation)● Documented, coordinated and supported operational transition from PCMS to AEM● Implemented the GC performance measurement framework● Analyzed and developed specifications for application● Conducted content review with program areas and evaluates user requests for new or modified programs● Written documentation to describe program development, logic, coding and corrections● Developed prototype, conduct prototype sessions and user interview to further define specifications● Conducted user experience verification activities

Algonquin College

- Meet with clients and provide venue tours- Prepare proper documentation for events- Assist with performing repairs and maintenance of Algonquin College Theatre Managed Spaces and all furniture, fixtures and/or equipment that is owned and operated by the Student Association in those spaces - Be aware of all health and safety policies and procedures for the use of the venue and ensure that guests act accordingly- Assist fellow departments, managers and staff members

Algonquin College

- Control access to public events and establishments- Check age identification of patrons - Fill out time sheets and other shift related documents- Issue passes and direct visitors to appropriate areas- Maintain a safe environment by enforcing regulations- Maintain order by displacing and preventing misconduct- Keeping confidentiality on important documents and ideas- Retrieve and distribute valuable documents to proper personnel with great care in handling - Write incident reports recording specific events

- Control access to public events and establishments- Check age identification of patrons - Fill out time sheets and other shift related documents- Issue passes and direct visitors to appropriate areas- Maintain a safe environment by enforcing regulations- Maintain order by displacing and preventing misconduct- Keeping confidentiality on important documents and ideas- Retrieve and distribute valuable documents to proper personnel with great care in handling - Write incident reports recording specific events

- Patrol assigned areas, on foot or in vehicles, to guard against theft, shoplifting, vandalism and fire- Operate security control-room equipment to monitor establishment activities- Ensure that establishment safety and emergency procedures are followed, and respond to fire alarms, bomb threats and other emergencies- Review protocol manuals and make appropriate corrections- Follow radio and emergency telephone procedures- Plan, organize, direct, control and evaluate the security operations while coordinating them with fellow team members- Direct and advise staff engaged in providing security- Prepare administrative reports

- Administering the opening and closing of the department- Resolving conflict with customers and employees- Providing every customer with excellent service - Maintaining an organized and clean department- Providing product knowledge to fellow employee and customers- Assisting managers and fellow employee to reach the daily sales goals

- Administering the opening and closing of the department- Resolving conflict with customers and employees- Providing every customer with excellent service - Maintaining an organized and clean department- Providing product knowledge to fellow employee and customers- Assisting managers and fellow employee to reach the daily sales goals

Associate’S Degree, Computer Programming

Diploma, General Office Adminstration

Quarter Of The Program Completed, Computer Programmer

Diploma, Police Foundations