Growing IT professional with a strong foundation in Azure, DevOps, cloud engineering, cybersecurity, and compliance-focused infrastructure. Graduating with a Bachelor of Science in Information Technology from Western Governors University in October 2024, I am equipped with hands-on experience in government cloud projects, bringing a unique blend of technical expertise, regulatory knowledge, and innovative thinking. During my internship at Avanade, I contributed to Azure Government projects, gaining invaluable experience in highly regulated cloud environments. I've developed a passion for translating complex compliance requirements into actionable cloud policies and secure architectures.A highlight of my journey was participating in the FUEL Conference Hackathon, where I collaborated on conceptualizing Agrismart, an AI-driven platform addressing critical agricultural challenges like water scarcity and food security. This experience sharpened my ability to apply cloud and AI technologies to real-world problems, reinforcing my commitment to innovative solutions.Previously, as an IT Support Specialist at System One, I managed data encryption audits, coordinated Cisco Meraki projects, and contributed to significant cloud migration initiatives. These roles have equipped me with a deep understanding of systems administration and IT operations, ensuring smooth and secure IT infrastructures.Working towards my Bachelor of Science in Information Technology at Western Governors University, further strengthened my skills, I have pursued certifications such as CompTIA Network+, Security+, Project+, Microsoft AZ-900, ITILv4, Splunk Core User, and AWS CCP. It has also have provided me with a solid foundation in networking, cybersecurity, project management, and cloud computing.I am currently studying for my AZ-104, Terraform Associate, and CompTIA CYSA+ certifications to enhance my knowledge in cloud and security.With a proactive approach and a continuous learning mindset, I am particularly passionate about roles that enable me to integrate cloud solutions with robust security measures, optimize network infrastructures, and drive technological innovations. I am actively seeking opportunities as a Cloud Engineer, Cybersecurity Analyst, DevOps Engineer, Network Engineer, or Cloud Security Specialist.I am eager to collaborate with industry professionals, contribute to meaningful projects, and grow within the IT landscape. Let’s connect and explore potential synergies!
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Cloud EngineerAvanade May 2024 - Aug 2024- Participated in two Azure Government projects, gaining hands-on experience with cloud infrastructure in highly regulated environments- Developed and implemented Azure DevOps environments, focusing on security controls and compliance requirements- Acquired proficiency in Terraform scripting for infrastructure as code (IaC)- Gained understanding of key compliance frameworks including FedRAMP, CMMC Level 2, NIST 800-171, and NIST 800-53- Learned to interpret compliance controls and translate them into Azure policies- Implemented Azure designs based on specifications, providing justifications for architectural decisions- Created and executed Terraform build scripts for deployments in Azure DevOps- Enhanced skills in cloud security, compliance, and automation within government-focused projects -
It Support / System AdministratorSystem One Oct 2023 - Jun 2024Los Angeles Metropolitan AreaIn my dynamic role through System One, I exceed the typical responsibilities of IT Support, engaging in a blend of system administration, network administration, and IT project management. My key responsibilities and achievements include:- Cloning and imaging over 700 devices using NVMe, streamlining setup and management for a diverse range of hardware.- Handling O365 accounts, mobile device management for Android and iOS, configuring hotspots, and managing AVAYA VOIP telephony systems.- Creating security ID badges and key fobs for site access control, and making Cat6 cables to ensure robust network connectivity.- Managing Gmail accounts through the Google Admin portal, facilitating efficient onboarding and domain joining processes.- Assisting in domain deforestation, backing up and transferring files for staff, and contributing to network planning and design.- Developing technical documentation for new technologies and training IT staff, enhancing departmental knowledge and efficiency.- Using remote desktop tools for domain control and managing Active Directory, ensuring streamlined operations across sites.- Conducting a comprehensive audit of IT equipment, creating detailed Excel reports for equipment tracking and analysis.- Participating in the Cisco Meraki installation project, focusing on routers and firewalls, and coordinating with vendors for installation and testing.- Contributing to the Dell Project, preparing network equipment for cloud migration and managing data cleanup for system updates.- Involved in platform migrations, including a transition to Microsoft Azure, demonstrating my skills in cloud technologies.This position allows me to apply my technical skills and adapt to diverse IT challenges, significantly enhancing the organization's IT infrastructure and efficiency. -
It Support SpecialistDelmon Owens Insurance Agency Dec 2022 - Nov 2023Los Angeles, California, United StatesAt Delmon Owens Insurance Agency, my role encompassed web development and network security. I successfully developed a secure, user-friendly company website using WordPress, integrating best practices in web security. My network analysis skills were applied using advanced tools like Wireshark and Aircrack Ng, ensuring optimal network security and contributing to the company's cybersecurity framework.
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Information Technology System AnalystZ Lok Inc. Feb 2022 - Nov 2023As an IT Systems Consultant at Z-Lok Inc., I collaborated with external IT teams to resolve complex access and configuration issues, showcasing my problem-solving skills and security knowledge. I led the update and security enhancement of a long-neglected company website, applying my web development and cybersecurity skills. This role allowed me to demonstrate a blend of technical knowledge and creative problem-solving, significantly contributing to the company's digital security and online presence.
Shayla C. Education Details
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Information Technology
Frequently Asked Questions about Shayla C.
What is Shayla C.'s role at the current company?
Shayla C.'s current role is Cloud Infrastructure Engineer | CompTIA A+ | Net+ | Security+ | Project+ | ITILv4 | Microsoft AZ-900 | Splunk Core Certified User | Linux.
What schools did Shayla C. attend?
Shayla C. attended Western Governors University.
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