Shayla Williams-Barnes, Ed.S Email and Phone Number

Program Development, Quality, and Management  ∙ Ensure that all centers are healthy, safe, clean, and comply with local, state, and federal laws for all children enrolled. ∙ Works with direct reports to establish program quality goals, create sustainable plans, and ensures resources and support.∙ Facilitate and demonstrate culturally responsive strategies to meet the diverse needs of the children, families, and communities we serve.  ∙ Actively drive program quality. People Development and Management ∙ Directly supervise and support Program Directors & Site Supervisors directly managing a team of up to 3 program directors, indirectly leading up to 400 center staff.∙ Oversee recruitment, selection, evaluation, retention, and, if necessary, termination of direct service staff. ∙ Design and implement staff development plans in compliance with regulations and company policy. Financial Management ∙ Work with agency leadership to develop annual budgets and monitor monthly budgets of 30 program sites. ∙ Ensure financial health of centers. ∙ Develop and implement strategies to address any gaps in marketing and enrollment. Business Growth and Development ∙ Establish strategic relationships with external stakeholders –School Districts, Community leaders, Professional affiliations, etc.  ∙ Assess business potentials and develop sound plans, inclusive of fiscal and programmatic insights.∙ Develop a strategic plan for the region on a yearly basis. ∙ Maintain and strengthen key relationships needed for the renewal and growth of programs. ∙ Communicate regularly and effectively with representatives of the schools and the districts we serve. Family and Customer Engagement ∙ Develop a culture of customer satisfaction and engagement in the centers.∙ Ensure customer issues are addressed promptly, and coaching is provided where necessary.

-Provide assessment and feedback on preschool programming and strategize ways for improvement.-Meet regularly with management team to access all department level current state and goals for future growth.-Inspire, mentor, coach, motivate, challenge and train staff.-Ensure agency culture is maintained and analyzed as needed including promoting a collaborative work environment, communicating goals, and objectives. -Work with fiscal director to ensure appropriate fiscal management, including corrective actions where needed. -Monitor revenue and expenses, while also setting program policy to meet funding terms and requirements.-Seek opportunities to broaden the success of the company through community partnerships including local school districts and other state agencies. -Immediately address and rectify family concerns, while working with lead staff to be proactive in other areas that could be of future concern. -Ensure each stakeholder in the agency understands the importance of the family/customer and work toward making sure each family/customer has a pleasant experience.-Collaborate with site supervisors, agency staff and management team to continue to engage families while attempting to think outside of the box to keep current with the trend of engagement and communication. -Supervise a management team including a fiscal director, centers manager and enrollment and eligibility manger. -Collaboratively manage 6 state preschool centers, 12 classrooms, 6 site supervisors and 26 center staff. -Oversee the federal food program including over 500 family child care providers and indirectly supervise the agency staff including 6 food program specialist and a supervisor.-Oversee the enrollment and eligibility department including over 70 contracted family child care providers, and indirectly supervise 3 eligibility coordinators, and 7 early childhood education specialist and supervisor.

1-on-1 online full immersion language and content classes taught to students in China. American curriculum, based on the Common Core State Standards.Project-based offline learning activities completed.

Successful lead center through NAEYC accreditation.Maintain NAC accreditation.Lead, develop and inspire a team of educators.Assist in continued professional development for staff.Manage a center of nearly 100 students.Maintain state and corporate standards as it relates to health and safety. Cultivate positive partnerships with families, teachers, state licensing authorities, community contacts, and corporate partners.Maintain the financial aspect of the business by generating financial reports to account for profits and spending.

Managed all aspects of the child care/development program in compliance with Title 22/5 and with all company policies and procedures.Supervised staff, and provided observation and feedback on a consistent basis while also assisting staff in the development of professional skills.Responsible for increasing and retaining center enrollment, marketing, budgeting and maintaining a safe and healthy environment.

• Maintain overall child care center serving children ages 6 weeks – 12 years• Recruit, hire, train, coach, counsel, and develop center staff. • Maintain and continue to increase student enrollment. • Plan and implement daily curriculum programming for children.• Ensure that the childcare center is operated in accordance with company policies & procedures and complies with state licensing standards.• Maintain portfolio for Georgia’s Quality Rating and Improvement System.• Collect tuition weekly and maintain an A/R balance of 5% or less.

Organize and lead school-wide parent meetings.Set financial goals.Perform community outreach events to boost financial goals.Organize yearly school events such as school dances, carnivals, and festivals. Lead fundraising events.Communicate to businesses and corporations regarding community events.

• Maintain classroom environment to be aligned with Georgia Pre-K Classroom standards.• Create and maintain weekly lesson plans that are age and developmentally appropriate.• Manage, train, supervise and coordinate a team of assistant teachers and interns.• Maintain records, portfolio and observation notes about each student.• Manage the financials for the business.• Manage the classroom environment and arrangement.• Supervise children's play.• Maintain a safe and clean environment and quality childcare program.• Assist children with daily routines such as dressing, toileting, eating and sleeping.• Prepare meals and snacks.• Provide guidance to parents on children's behavior and social development.• Responsible for various other duties as they arise.• Assist childcare providers in setting up classroom environment specific to age group served.• Assist childcare providers in curriculum planning and tracking developmental growth for children enrolled.• Supervise and train childcare providers on how to interact with children.• Provide child care providers with positive strategic skills when working with children of various ages.• Aide child care providers in how to efficiently run an in home child care business including maintaining financial records, child records, and budgeting.

• Creating and maintaining a learning center serving children 6 weeks - 12 years.• Responsible for daily operations of the center including but not limited to staffing, children enrollment, weekly financials and following state mandated rules and regulations.• Managed a staff of 20 and maintained a center of over 130 children.• Collected tuition weekly from over 125 families and maintained an A/R balance of 8% or less.• Followed state mandated ratios, and safe practices daily.• Participated in corporate partnerships including fundraising over $3000 a year for the March of Dimes organization.

• Responsible for assisting the Executive Director and Program Technician with the ACE program by creating the ACE contact database, scheduling student appointments and reviewing student packets for completeness.• Guide high school junior and senior students with selecting college courses and enrolling in California State University, Sacramento during the school semester.• Coordinator for the ACE Recognition Banquet. Responsible for all aspects of the banquet including, guest list, program, dinner and awards.

• Manage all phases of the ATS testing cycle which includes: administering the College Ability Test (CAT) at local school sites; contacting school personnel; preparing reports and related information; mailing test results; and accounting for testing fees. Interact with primary and secondary school personnel, adolescents and parents.• Member of the ATS financial aid committee, aiding in disbursing over $80,000 in grants and Scholarships to students and families.• Manage and provide staffing for secondary office, which consisted of a staff of 10 employees.• Substituted for various ATS summer classes. Served on the ATS admissions committees, assisting in admitting students into classes by evaluating applications and verifying qualifications of each student for various summer classes.