Shayla Dhingra Email & Phone Number

United States

► Strategize design and delivery of solutions using service design principles for the Medicare Payment system modernization products and processes to lower cost and gain user efficiency.► Conducting planning and completion of qualitative and quantitative research, with research plans, service design blueprints, interviews, surveys, usability testing, and product roadmapping to synthesize and translate into actionable product features ► Led end-to-end UI design process, from task flows and wireframes to high-fidelity interactive clickable prototype, facilitating seamless collaboration with engineering for successful implementation.► Oversaw and drove company-wide development of comprehensive Brand Guidelines, inclusive of implementation templates, business cards, and sub logo design, ensuring consistent brand identity across the organization

Www.Shaylamanee.Com

Washington D.C. Metro Area

► Gather requirements directly from Branch Chiefs and demonstrate functionality to support agency's mission in application modernization and digitization► Ideate and solution technical implementation through on-site analysis of stakeholder processes, development of user workflows, and perform quality assurance to support agile development team► Create wireframes, interactive prototypes, and conduct training for users to ensure seamless applicant interactions

► Assist in development and creation of content for the Marketing and Communications Department► Update and integrate new branding in marketing materials► Design advertisements, media guide, brochures, and programs for print and digital use

London, United Kingdom

► Provide support in creative studio with general admin► In-house brand development using Adobe Creative Suite► Engagement with designers and programmers in concept generation

► Crafted graphics and visitation materials, including seasonal newsletters, maps, brochures and signage► Posted and updated social media marketing► Assisted patrons with transactions and completed clerical duties

► Created infographics and animations for health care presented to the Northern Virginia Family Services and Northern Virginia Regional Commission► Directed and designed all organizational branding and web materials

► Maintained a learning-centered community by organizing programs and events for freshman► Provided guidance and resources to students to create a sense of comfort and community► Facilitated conflict management and resolution between residents

Media Arts And Design, Converged Media

Education record