Shayla Bivens Email & Phone Number

The Colony, Texas, United States

Tuscaloosa, Alabama, United States

Tuscaloosa, Alabama, United States

Benefits Administrator, remote work, call de-escalation, customer service, EEOC, 401K Administrator, Leaves management.

Recruiting, customer service, remote work, Onboarding, Employee relations.

Recruiting, Onboarding, and Administrative tasks, remote work.

Plano, Texas

• Benefits, Reduction in Force, Report building and maintenance, SAP, HRMS, Ceridian• Handbook Directives and procedures, Verification of employment, employee relations, report building• Problem-solving, technical support, training

Spring Hill, Fl

• Managing Down line of 7• Recruiting, training, and prospecting of new team members and customers• Sales, creating incentives for customers and down line• Facilitating of group meetings, use of monthly newsletters and memos to team as needed

Anchorage, Alaska Area

• Employee Relations, Mentoring, & Onboarding of new hires• Training, orientation, & Recruiting/job postings• HRIS management (ABRA) and report building & maintenance• Separations/Terminations/Interviews/Exit Interviews/Performance Evaluations• Enforce/Recommend handbook policies & procedures• Worked in conjunction with HR Director on special projects & assumed duties when unavailable

Various

• Managing household finances• Recreational planning and organization through the use of spreadsheets, internet, and personal computer

Anchorage, Alaska Area

• Incoming and Outgoing money wire transfers• Foreign wire data input into Federal database for processing• Illegal money transfer activity monitoring through OFAC system• Use of general office automation

Lawton, Oklahoma Area

• Answering a multi-line phone system, transferring calls to all departments, special orders and services• Various filing system maintenance and office automation

Lawton, Oklahoma Area

• Customer Service Representative for over 27 credit card programs • Retention efforts for each program• Calendar maintenance, electronic e-mailing for day to day duties• Incoming call center duties

Lawton, Oklahoma Area

• Loan origination and processing, debt consolidation• Mortgage refinancing, analyzing credit reports, debt management, budget and financial analysis for mortgage customers• E-mailing, MS Word, office automation, and reference checks for potential employees

Lawton, Oklahoma Area

• Debt collections for the Air Force Branch, processing of loan applications, analyzing credit reports, scanning loan documents• Use of excel and Microsoft Word, solely responsible for all collections efforts through phone calls and suspense letters• Automation training, creating suspense letters, maintaining filing system, data entry, electronic mail, and physical mail distribution to internal and external departments, AS400 system

Chickasha, Ok

In charge of the glue machine. Assisted in final assembly of water faucets--all positions

Master Of Business Administration (Mba), Human Resources Management

Master Of Business Administration (Mba), Organization Psychology & Development

Basic, 12

Worked in school office