Shayla Brison Email & Phone Number

United States

Reviewing applications: Determining if the applicant meets the policy's definition of disability Evaluating medical records: Reviewing medical records, doctor statements, and vocational assessments Determining onset date: Determining the date the disability began and when the applicant may be able to return to work Calculating benefits: Calculating the monthly disability benefit based on the policy and the applicant's pre-disability income Periodically… Show more Reviewing applications: Determining if the applicant meets the policy's definition of disability Evaluating medical records: Reviewing medical records, doctor statements, and vocational assessments Determining onset date: Determining the date the disability began and when the applicant may be able to return to work Calculating benefits: Calculating the monthly disability benefit based on the policy and the applicant's pre-disability income Periodically reviewing claims: Reviewing claims after initial approval Show less

- Lead client onboarding and continuous communication throughout the client lifecycle- Implemented streamlined processes to enhance client satisfaction and operational efficiency- Responded promptly to customer inquiries via various channels, ensuring exceptional service delivery- Collaborated with clients to identify skill enhancement opportunities, contributing to mutual growth- Managed financial accounts, processing customer adjustments accurately and efficiently-… Show more - Lead client onboarding and continuous communication throughout the client lifecycle- Implemented streamlined processes to enhance client satisfaction and operational efficiency- Responded promptly to customer inquiries via various channels, ensuring exceptional service delivery- Collaborated with clients to identify skill enhancement opportunities, contributing to mutual growth- Managed financial accounts, processing customer adjustments accurately and efficiently- Facilitated training for 4 new assistants during a period of company expansion Show less

- Cultivated and managed customer relationships, establishing trust as a valued advisor- Maintained meticulous records of customer interactions, processed accounts, and managed documentation- Collaborated with cross-functional teams to address customer complaints promptly and implement corrective actions- Managed incoming mail operations efficiently, ensuring timely distribution- Oversaw office supply inventories within budgetary constraints, optimizing resource allocation for… Show more - Cultivated and managed customer relationships, establishing trust as a valued advisor- Maintained meticulous records of customer interactions, processed accounts, and managed documentation- Collaborated with cross-functional teams to address customer complaints promptly and implement corrective actions- Managed incoming mail operations efficiently, ensuring timely distribution- Oversaw office supply inventories within budgetary constraints, optimizing resource allocation for enhanced productivity Show less