Shayla Lee Email & Phone Number

Mountain View, Ca, Us

-Evaluated the interview process for over 150 qualified candidates weekly for recruiters to solicit feedback to refine recruiting strategy from multiple hiring teams.-Processed, and collected data regarding each stage of the talent acquisition cycle via candidate management systems and collaborative Google Sheets amongst the TA Ops team.-Scheduled 50 - 100 interviews weekly, while navigating multiple timezones for optimal interview coordination and effectively preventing schedule conflicts.-Developed and maintained strong working relationships with executives, HR team, and hiring managers to foster partnerships that produced consistent results.

Union, Nj, Us

-Delivered friendly assistance with new hires throughout interviewing and hiring process, leading to a 15% decrease in employee turnover.-Performed various administrative functions, including visitor delegation, file management, record keeping, data entry, office organization, and event coordination.-Screened over 1000 resumes and coordinated both phone and in-person interviews through our ATS and HRIS,every week.-Assisted with all onboarding processes of new hires every month, over 150 employees in total, while enforcing HR/company policies for a respectful and effective workplace.-Prepared monthly, weekly, and daily logs using Microsoft Office Suite to keep our team organized and up to date on all employee and company matters.-Tracked various statistics, databases, and kept detailed records to support our human resources department.

Seattle, Washington, Us

-Became a certified bra-fitter that offered comforting and patient support to her clients in a timely manner.-Managed an immersive POS system to establish and maintain client profiles, that created customer shopping patterns to be used to increase sales and improve CRM overall.-Handled and processed various forms of payments , especially large sums in a fast paced environment.-Performed various stocking measures to guarantee store efficiency and proper product assortment levels.-Managed negative customer situations and effectively turned them into positive interactions, which led to said guests coming back to support the brand with a healthier outlook.

Atlanta, Ga, Us

-Trained over 8 team members in successful strategies to meet operational and sale targets.-Managed inventory control processes to restore back stock, control costs and maintain sales floor levels to meet customer needs.-Monitored cash intake and deposit records, increasing accuracy and reducing discrepancies.-Assessed job applications and made hiring recommendations to bring in top candidates for key vacancies.-Set and enforced policies focused on increasing team productivity and strengthening operational efficiency.-Submitted reports to senior management to aid in business decision-making and planning.

Atlanta, Ga, Us

-Conferred with over 50 customers each day to maintain current understanding of needs and preferences, resolve issues, and promote brand loyalty.-Set, enforced and optimized internal policies to maintain efficiency and responsiveness to demands.-Applied performance data to evaluate and improve operations, target to current business conditions, and forecast needs.-Enhanced supervisory and leadership abilities by working closely through mentorship via the assistant manager.-Stayed up to date on styling/ merchandising product and sale options to provide top-notch efficient support to customers and employees.

Atlanta, Ga, Us

-Interacted with various customers a day, building a strong customer base, following up on purchases, and opening new accounts.-Implemented up-selling strategies such as recommending accessories, and complementary purchases to boost revenue.-Maintained records related to sales, returns,and inventory availability.-Analyzed and properly processed product returns, assisting customers to find fun alternatives to meet their needs.-Organized the store’s layout to maintain store appeal, engage customers, and promote specific merchandise for seasonal deals.-Answered customer questions regarding sizing, accessories, and explained how to properly care for merchandise.

Bachelor Of Science - Bs, Business Administration And Management, General

Education record