Shayla Keller Email & Phone Number

Maryland, United States

Bishops Head, Md

Wrightsville, Pennsylvania, United States

- Managed River Discovery Boat Tours on a 25 ft. Pontoon and preparation for 55 ft. 1912 Elco.- Acted as a Visitor Services Representative & Docent: guiding tours through a 1750’s historic home and on river boat cruises.- Delivered/assisted with National Park Service programs/information as the Captain John Smith Chesapeake National Historic Trail Visitor Contact Station.- Assisted in and/or lead Junior Ranger programs, elementary/middle school field trips, Tadpole Time, River Ranger Hour, Heritage Paddles, etc. - Created and implemented Campfire Hikes and other adult and family nature based programming. - Coordinated facility rentals and programs, as well as manage part-time staff and volunteer base.

Wallops Island, Virginia, United States

- Created and maintained a department budget and shared budget.- Acted as first mate on research vessels, skiff captain, and kayak guide.- Hired, trained, supervised, and created schedules for CBFS staff.- Performed equipment maintenance, repair, calibration, and construction with routine maintenance of saltwater aquaria & animal husbandry.- Coordinated logistics for researchers, college field trips, and college summer courses such as transportation, meals, lodging, lab spaces, field sites, lectures, guided tours, equipment, etc.- Obtained permits/special permissions with partner agencies such as FWS, NPS, VA DGIF, MD DNR, and maintained scheduling communication.- Acted as Interim Director of Marketing & Community Outreach by creating advertisements and managing social media accounts.

Wallops Island

- Coordinated week long programs, with an emphasis on a Road Scholar partnership offering lifelong learning. - Scheduled events and create relationships with many other partners in the area including NASA, U.S. Fish & Wildlife Service, National Park Service, etc. - Interviewed and trained new educators and seasonal staff across multiple departments of the field station. - Created and executed custom programs for anyone interested in the area and learning about the coastal environment. - Cooked seafood feasts for 50+ people. - Assisted participants on many levels of customer service and in emergency situations. - Became a Merit Badge Counselor for Boy Scouts of America.

Wallops Island, Virginia

- Lead kayaking instructor. - Trained new educators on boats, trailers, course curriculum, organism identification/handling, laboratory skills, guiding routes, birding, etc. - Continued as a mentor and environmental educator. - Transitioned into an interim Assistant Coordinator position before becoming the Assistant Director of my department.

Ocean City, Maryland, United States

- Coordinated weekly rentals, acting as on-site manager setting guidelines/restrictions with a customer service aspect.- Updated the association budget with rental deposits, cleaning services, pool chemicals and technicians. - Obtained a Certified Pool & Spa Operator License to maintain a 32,000 gallon pool.- Maintained the common grounds including lawn care, general maintenance, flower beds, etc.- Managed 20 condominium units owned by different people.

Wallops Island, Virginia

- Environmental educator and lead kayak instructor. Assistant bike lead and birding guide. - First mate of a research vessel with an otter trawl. - Primary participants were Road Scholars and their grandchildren, followed by scouts and homeschoolers. - Obtained a Commercial Driver's License. Learned to back kayak and bike trailers. - Certified by the ACA for Basic Strokes & Rescue.

Orrstown, Pennsylvania

- Acted as a server, hostess, food runner and floor manager. - Greeted customers, presented menus, made recommendations and answered questions, recorded orders, served food, etc. - Obtained multiple social skills such as dealing with customer issues, working well with other servers, and relaying orders to cooks proficiently.

Mechanicsburg, Pennsylvania

Achieved many secretarial skills, proficient in PAYCHEX payroll system, lead orientations and application processes, employee attendance disciplines, created and distributed ID badges, etc.

Carlisle, Pennsylvania

Ross Distribution Center in Carlisle, PA. Worked within the shoe division of the warehouse: de-boned, re-packed and tagged a wide variety of different shoe styles to be shipped to Ross department stores along the east coast.

Bachelor Of Science - Bs, Biology Major With An Ecology & Environmental Biology Concentration

Activities and Societies: Beta Beta Beta Biological Honors Society (Rho Epsilon Chapter), Ecology Club, Intramural Basketball

High School

Activities and Societies: FFA, National Honors Society, Environmental Club Treasurer, Bird Watching Club President, Varsity Girls'.