As a Client Care Specialist at Mercedes-Benz of Brooklyn, I am committed to providing excellent service and satisfaction to our customers. I have been working in this role for over a year and a half, and I have successfully handled various tasks, providing administrative support to management, coordinating loaner vehicles, and following up with clients.I have a strong background in sales and finance, with over four years of experience as a Finance Manager at M&M Motors International. There, I was responsible for overseeing the sales process, negotiating contracts, and managing inventory. I also have a Power Dialer Certification from PhoneBurner, which demonstrates my proficiency in using an advanced dialing software to increase productivity and efficiency. I am passionate about the automotive industry and I am always eager to learn and grow. My goal is to advance my career and contribute to the success of whichever team I am a part of.