Shaylee Simmons Email & Phone Number

Cinncinati

Mt Orab

As a program specialist I oversee all client safety and security. I conduct counts, urine screenings, room searches, and maintain daily logs. I also dispense medication, conduct group sessions, and transport clients. When necessary I confront and discipline client behavior problems, as well as provide rewards for positive behaviors.

As a Training Coordinator I am responsible for all new hire training, cross trainings, and enhancements. My responsibilities include facilitating our facility tour, reviewing our company policies, storing and submitting authorization forms, as well as providing job specific trainings. I am also responsible for creating and maintaining all training presentations and documentation.

Wilmington, Ohio, United States

As a member of the Client Advocate team, I worked directly with our clients to train, research, and resolve escalations. I partnered with internal operations and maintained contact with all state titling agencies. As a team we were responsible for all outages company wide and provided many types of technical support.

Wilmington, Ohio, United States

As a Sr Collateral Specialist, I ensured that contractual obligations were met for each client while taking a high volume of inbound calls. I worked with other departments to fulfill requests and interacted with dealers, tag agents, DMVs, and customers.

Wilmington, Ohio, United States

As a Client Service Representative I began learning a multitude of state titling processes while handling a high volume of inbound and outbound calls. I handled confidential personal and business information with discretion, applied customer service skills, and clearly and effectively documented activities.

Mt. Orab

I was originally hired at LaRosa's in December of 2018. I was offered the position of team lead at Dunkin Donuts by March of 2019, as my employer owned both locations. I accepted the position, transferred to the new store, and became ServSafe certified. Once I completed my team lead training I was trained as an assistant manager.

Hillsboro, Ohio, United States

I started at Frisch's as a waitress in 2016. During my time there I worked in every position that I could to better our business and expand my knowledge. Those positions include Hostess, Cashier, Busser, Cook, Bar Attendant, and Drive-Thru.