Shaylin Sanders Email & Phone Number

Bisbee, Arizona, United States

Specializing in human interest stories and features

Bisbee, Arizona, United States

Creating new favorites and mixing old classics

- Writing on relevant issues relating to Generation X

Irvine, California, United States

Greater Los Angeles Area

~ Network with existing clients to develop new business leads, develop strong relationships and enhance revenue stream.~ Interfaces with clients in order to provide excellent customer service in a timely, efficient and professional manner.~ Responsible for the overall day-to-day operations~ Responsible for the overall development of the team~ Overall responsibility for achieving business plan goals and budgeted objectives for the business center.~ Collaborates with corporate team members in setting sales, marketing, and profitability goals for the center. Ensures team members meet and maintain those goals.~ Ensure that invoices and bills are passed onto Accounting & Billing Departments in a timely manner.~ Audits month-end telecommunications billing to ensure all revenue is captured.~ Ensures compliance with accounting systems, processes and procedures.~ Revenue generation through effective lead generation.~ Develop strong prospecting programs specifically geared to brokerage houses, property managers and regional clients; prospecting program for brokerage houses to include penetration protocol. ~ Contact and Relationship Management; create and implement on-going communication programs for brokers, property managers, and prospects~ Create revenue stream positively impacting occupancy of centers within market & territory through effective selling and marketing of company to targeted local and regional prospects~ Develop action plans in support of the prospecting programs~ Deliver outside sales presentation, with follow up protocol to a variety of business groups.~ Provide timely and accurate prospecting reports as requested by the Regional Vice President of Sales.~ Maintain a level of expert knowledge in current work trends and actively pursue an understanding of future trends, including technical knowledge.

Century City, Ca

~ Responsible for running the centre on a day-to-day basis, main focus to increase clientretention through the delivery of exceptional standards of customer service.~ Conducts new client tours via walk-ins or pre-booked appointments as allocated by the AreaOperations Director. The aim is to build relationships and covert an enquiry into new Regusclients.~ Prepares paperwork and renewal plan for all upcoming renewals.~ Conducts renewal negotiations with existing clients within the centre if requested by the AreaOperations Director.~ Conducts new client orientations with the aim to build relationships and increase the potentialcustomer service revenue.~ Provides a resource in assisting clients within the centre including: administrative support,showing a client to a meeting room, preparing their new office for move-in, trouble shootingbasic technical issues, programming a telephone or moving furniture to accommodate theiroffice needs.~ Highly visible and ready to assist clients as and when needs arise with a flexible and helpfulapproach.~ Provides a resource for clients seeking information, assistance or recommendations; athorough understanding of all key services, products and amenities are critical in the ability todeliver service in an exceptional and timely manner.~ Demonstrates a true passion for customer service by proactively seeking ways to surpriseand delight our clients, always going above and beyond.~ Serves as the first line of escalation for client concerns.~ Ensuring front of house, housekeeping, health & safety, visual and brand company standardsare delivered and maintained representative of a 5-star business.~ Conducts meetings to brief the team on daily workflow, prioritising and delegating to ensurethe team meets deadlines and customer needs.~ Manages, motivates and develops the centre team.~ Serves as backup for all centre positions as and when required.

~Management of 17 industrial assets totaling 2.2B SF~Tenant relations, vendor relations, tenant contracts, negotiations of contracts, certificates of insurance, budget preparation.~Budget analysis and preparation ~Variance reporting ~Completed monthly Tenant watch list of outstanding balances and expirations ~Negotiated vendor contracts ~Requested updated certificates of insurance from both vendors and and Tenants ~Compiled Tenant Welcome Package for new Tenants

~Sales region from California to Texas and north to the Dakotas with the inclusion of Alaska and Hawaii.~Provided online demos to prospective clients ~Demonstrative creative ways to generate sales leads ~Met sales goals ~Attended Real Estate Conventions to personally demonstrate the product ~Overcame personal obstacles

~Implemented policies and procedures for lease tracking, follow up and pipe lines~Established policies and procedures for lease abstracting in Yardi~Directly managed three commercial properties in the Los Angeles county region totaling 270,000 SQFT of strip centers, medical office, and class A executive office~Directly managed all commercial property managers throughout the United States totaling over 2,000,000 SQFT of industrial, warehouse, class A-C office, strip centers, medical office and shopping malls~Coordinated with Accounting with the implementation of purchase orders and payment of invoices~Gathered information for third party brokers for prospect lists for vacant units~Conducted property inspections with city, insurance and other outside vendors~Specialized in overhead cost reduction with price negotiations with vendor services and contracts ~Fulfilled legendary service morality as it pertains to relations to tenants, vendors and outsourced contacts ~Accelerated the follow up on tenants in legal resulting in collectible miscellaneous income~Created annual operating budgets for all commercial properties in which I managed

~Manage internal documents through compilation, assembly & finalization of all leasing related reports for weekly leasing meetings and budgeting purposes~Tracked all deals from inception and beyond completion through Excel spreadsheets and Access databases~Vital in-house link through computer, industry and team needs knowledge to support entire team in roll over to MRI software~Administered occupancy analysis at center and tenant level ~Specializes in tracking and documenting all relative aspects of lease proposals, counters, CBT’s, lease drafts through fully executed leases of new tenants, existing tenants, and past tenant and all relating renewals through correspondence, communication and documentation~Provided administrative support, as needed to Leasing Executives, VP of Leasing, General Counsel, and President with leasing related issues and other miscellaneous duties, including but not limited to, scanning, email, memorandums, answering phones, scheduling meetings and calendars and finalizing travel itineraries~Coordinated with construction with tenant packages, signage, LOD’s & changes to lease plans~Fulfilled the requirements for accounting’s job costs on incoming leasing relating legal invoices~Hosted real estate conventions such as ICSC and VRN while preparing and supporting the entire leasing team resulting in impressing retailers with efficiency and completing deals

~Coordination of projects, budgets and CapX, CAM reconciliation’s, lease abstracting, variance reports, Insurance Certificates, Occupational and Business Licenses~Gathered all information to run Performa’s and prepare AFE’s for new offices, relo’s, co-lo’s, remodels, & renewals~Intensive knowledge of Landlord and Tenant responsibility to maintenance of proptery~Managed all properties within my region while coordinated with vendors and Landlord with maintenance requests~Specialized in correspondence with regionals, VP’s, metro presidents, landlords, vendors and field~Precision in ordering furniture on a national basis, as well as, RLPR’s, insurance, PC’s, phone lines, paying, coding proper GL accounts and tracking all other invoices~Negotiated leases and prepared subleases, amendments, addendums and estoppels~Tracked deal progress with Excel spreadsheets and Access databases

~Fulfilled distributors requests and processed orders and applications ~Provided as needed back up to reception and call center customer service~Administered tours of the building~Accelerated the follow up of open RMA’s and generated correspondence to ensure expedited and accurate turn around

~Initiated correspondence with insurance companies regarding funding transfers~Assisted with audits and performed due diligence on marketing propositions~Created more efficient methods of documenting, filing ,and performing other office tasks which streamlined the and simplified prior practices

~Handled and created legally binding documents, including annual actions, new corporation formations, estate planning, and pension plans~Presided over various filings, legal deadlines, employer schedules, and heavy phones, and specialized motorcycle racer needs~Specialized in the professional motorcycle racer needs including but not limited to, travel arrangements, expense accounts and schedule planning

Real Estate Certification, Real Estate Licencse

Real Estate License

Bachelors, Psychology

Expecting to graduate in fall of 2010

Vocational Certificates

Associates Of Arts, Criminal Justice