Shaylyn Dean, Mpa Email & Phone Number

Kansas City, Missouri, United States

Accountable for regulatory strategy, energy efficiency, environmental engagement, and external relationships.

Kansas City, Missouri Area

Residential and Commercial/Industrial Energy Efficiency Incentive Program Manager for the Missouri Gas Energy territory of Spire (formerly The Laclede Group).

Kansas City, Missouri Area

• Acts as a liaison between MGE and social service organizations networks with agency personnel that provide energy assistance, providing pertinent account information to agency personnel. • Provides resource materials to agencies to assist low-income customers; coordinates agency/company projects to mutually benefit clients/customers.• Assists senior adults over 65 years old and disabled customers by providing information regarding the alternatives and resources available to them. • Serves as Company educator for natural gas safety, energy assistance, energy efficiency, and other natural gas programs to the public. • Participates in community activities related to the interest of MGE. • Represents the Company and serves as a liaison with local officials, chambers, and economic development councils which may include serving as members/officers.• Effectively resolves MPSC complaints in accordance with the Company’s and Commission’s requirements.• Effectively resolves customer-related complaints/issues received by MGE’s Chief Operating Officer and other management of MGE.

Kansas City, Missouri Area

Management responsiblity for the largest utility assistance program in the State of Missouri which is the federal government's Low Income Home Energy Assistance Program (LIHEAP).Worked with the Missouri Housing Development Commission (MHDC) and the City of Excelsior Springs on the HERO (Home Repair Opportunity Program) as Program Coordinator to rehab 12 homes and received perfect audit reviewsWorked with the Historical Preservation Office of Missouri to create the SHPO 106 section letters for the HERO Projects to be approved for rehab

Handled the day to day operations of purchasing, rehabbing, and managing investment propertiesCreated the By-Laws and Operating AgreementAttended National meetings with the National Association of Investors CorporationManaged all company finances and was responsible for preparing company tax information

Had the opportunity to work on the Bethany Redevelopment Plan and conducted the housing conditions survey for the Chelsea Neighborhood; Performed PowerPoint Down-zoning presentations and conducted a housing project survey in the Argentine Neighborhood

Mpa, Urban Administration And Policy

Activities and Societies: VP of the Bloch School African American Student Association

Bachelor Of Arts, African American World Studies

Education record