Shayne Yeager, Mha, Cism, Pmp, Chcio, Cdh-E Email & Phone Number

Indianapolis, In, Us

Stamford, Connecticut, Us

Leading client advisory, business development, and account management activities for industry leading, global technology research and advisory firm. Advising clients across all healthcare industry segments with a focus on IT sourcing, cost optimization, and digital transformation advisory services. Achieving 98% client satisfaction, all major milestones, and millions in savings for our clients.

Denver, Colorado, Us

IT leader for the second largest direct primary company in the U.S. and Best of KLAS award winner. Company grew rapidly via acquisition and spanned 32 states, 375+ health centers, and 1600+ staff. Led IT strategy, operations, and M&A integration across clinical applications, infrastructure, security, new health center launches, intranet, and service desk. Designed and led an effective IT governance model to ensure IT alignment with business strategy. Transitioned four acquired companies to common EHR, analytics, Salesforce, infrastructure, O365, network/voice, intranet, service desk, and cybersecurity platforms and achieved all milestones, success measures, and minimized business disruption. Served as CISO including a NIST-based IT risk assessment process, cybersecurity roadmap, IT security policies, procedures, security tools and controls, security operations, and staff training programs resulting in HITRUST certification for four companies, zero data breaches, and improved staff awareness. Maintained 99+% uptime for all major systems including design, implementation, training, and testing of disaster recovery plan. Effectively developed and managed IT capital and operating budgets, related supplier contracts, and achieved 15-20% savings via sourcing optimization. Supported IT due diligence related to capital fund raises and external audit activities.

Indianapolis, Indiana, Us

Promoted to lead Board-approved three-year, $110M statewide integration initiative, across 16 hospitals and 100s of physician practices, to streamline care coordination, reduce costs, improve customer experience, and transition to a shared services model. Mobilized and led statewide, multi-disciplinary team consisting of 6 direct reports, 200+ indirect reports, shared services professionals, and third parties. Delivered the initiative on-time, under-budget, with all milestones and success measures achieved. Scope included EHR, revenue cycle, ERP, analytics, infrastructure, service desk, and IT security risk management. Led field-based Clinical Informatics and Service Desk teams in both Epic and Cerner environments. Championed IT organization’s diversity initiative; consistently ranked a “Top Performer” on an annual basis.

Indianapolis, Indiana, Us

Promoted to spearhead IT integration for nascent multi-specialty physician group. Led staff of 50+ to drive practice technology integration efforts while ensuring alignment with other IUH clinical informatics initiatives. Onboarded 40+ practices, 1000+ physicians and 1500+ staff over three-year period. Grew Cerner EHR adoption by 40% among physicians and put team on target to yield $7M in “meaningful use” Stage 1 incentive payments. Achieved HIMSS EMRAM Level 5, scoring in the 98th percentile nationally. Reduced network/telecom spend by 50%, reduced EHR implementation cycle to 60 days, and improved SLAs to 98%. Led IT security risk assessment and mitigation activities.

Indianapolis, Indiana, Us

Guided the shaping and execution of Cerner ambulatory informatics strategy in partnership with key stakeholders to support organization’s quality, safety, and care coordination goals. Led 50+ Cerner implementations, including achieving the first NCQA Level 3 certified medical home in the State of Indiana. Developed and managed annual operating and capital budgets, ranging from $15M to $20M. Developed a high-performing team responsible for all application development, implementation, and support; earned IUH “Key Contributor” award, realized 0% first-year turnover, and earned the highest employee satisfaction score in the IT organization.

Founding partner of consulting firm serving health systems, hospitals, and physician groups on a national basis. Led client service, business development, and firm operations. Sold and led IT strategy, EHR, practice management, ERP, revenue cycle, software selection, and financial turnaround engagements.

Gb

Senior leader within the IT practice of a middle market healthcare consulting firm (V4) that was acquired by PwC. Focused on client service delivery and business development. Led IT strategy, software selection, EHR, revenue cycle, and ERP engagements.

London, Gb

Consultant that was promoted to Manager within the national healthcare consulting practice. Served health systems, hospitals, and large physician groups on a national basis. Led client service delivery teams focused on IT strategy, planning, software selection, IT implementation project management, and turnaround of struggling IT projects.

Masters Of Health Administration

Bachelor Of Arts, Political Science