Service Operations Manager
CurrentResponsible for Managing Service Partners and driving Improvement
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@cpbcon.com.au
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1 phone found area 028
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Shayne Ludlow is listed as Service Operations Manager at CPB Contractors, a with 6101 employees, based in Greater Sydney Area, Australia. AeroLeads shows a work email signal at cpbcon.com.au, phone signal with area code 028, and a matched LinkedIn profile for Shayne Ludlow.
Shayne Ludlow previously worked as Key Account Manager at Datalogic and Account Manager - NSW Retail at Fujitsu. Shayne Ludlow studied at Cobar High School.
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AeroLeads found 1 current-domain work email signal for Shayne Ludlow. Compare company email patterns before reaching out.
An individual with a solid background in IT, I have extensive Commercial experience, Business Acumen, Team Management as well as Operations and Infrastructure Service Delivery skills. My strengths include excellent communication, leadership and team-building skills with an ability to adapt quickly to new environments and challenges. I can be characterised by: Proven ability in managing technical teams that deliver innovative solutions to meet business requirements Ability to successfully execute change management Proven ability in setting a strategy and driving tactical and strategic execution Ability to recruit, retain and develop a high performance teamSpecialties: Team Management
Listed skills include Team Management, Performance Management, Management, Vendor Management, and 23 others.
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Chatswood
Responsible for Managing Service Partners and driving Improvement
Sydney, Australia
Lead the Onsite Delivery team based at the Woolworth's offices.Responsible for Infrastructure Service Delivery in the following technologies:- Windows Servers- UNIX / Linux Servers- VMware- Storage- Backup & Recovery- Database services- Messaging- End user ComputeResponsible for:- SLA Management- Team Management- Customer engagement- Escalations- Service reporting
Norwest Business Park
Responsible for the coordination of major RF's and the delivery of Services engagements within the Infrastructure team.Provided ownership of key areas of the tender process.Worked with Service Providers to refine proposals and to complete proposals
Norwest Business Park
Responsible for the Infrastructure Delivery team that ensured all Woolworth's servers (Windows, UNIX and Linux) where operational and in the event of any incident they where returned to service within SLA and with minimum interruption to the business.Led major incident recovery teams to react to critical incidents such as Data Centre power failures, SAN failures etc.Coordinated response plans for major planned changes.Provided a 24x7 escalation point for on call Windows, UNIX and Linux support teams.Provided Duty Manager support to all Infrastructure teams on a rotating basis. This role also provided a Management escalation as well as a management coordination point for senior management during major incidents.
This role involves managing two teams, one with an operational focus and the other with a development focus and consists of staff development, staff performance management, annual performance and development plans, setting budgets, strategic direction, vendor management, setting key performance indicator’s and key responsibility area’s, establishing senior relationships with the business and other Woolworths Limited divisions.
Responsible for a small team whose cores responsibilities included UNIX Systems, Systems Management (Tivoli) and wireless Infrastructure.Responsibilities included staff development, staff performance management, annual performance and development plans, managing Open Systems budget, new initiatives and support of existing systems.
Responsible for the administration and maintenance of over 120 UNIX Servers.Responsible for Systems upgrades and end of life server strategy.
Responsible for first level phone support to approximately 2000 users.Supported all IT systems in Big W stores, distribution centres and offices
Computer technician and application support for POS systems focusing on the hospitality industry.
Other employees you can reach at cpbcon.com.au. View company contacts for 6101 employees →
Evan Shapley
Colleague at Cpb ContractorsAustralia
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Padmanabhan Sundararajan
Colleague at Cpb ContractorsQatar
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Eli Tavares
Colleague at Cpb ContractorsMelbourne, Victoria, Australia
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Chris Farnhan
Colleague at Cpb ContractorsGreater Melbourne Area, Australia
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Ricardo Ravalo
Colleague at Cpb ContractorsMacao Sar, Macao
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Tracey Henderson
Colleague at Cpb ContractorsMelbourne, Victoria, Australia
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Joe Mellor
Colleague at Cpb ContractorsGreater Brisbane Area, Australia
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Terry Maika
Colleague at Cpb ContractorsGreater Darwin Area, Australia
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Leon Smith - Veteran - Focusing On Keeping It Simple.
Colleague at Cpb ContractorsHamilton, Waikato, New Zealand
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Sidharaj Padsalgikar
Colleague at Cpb ContractorsMelbourne, Victoria, Australia
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Quick answers generated from the profile data available on this page.
Shayne Ludlow works for CPB Contractors.
Shayne Ludlow is listed as Service Operations Manager at CPB Contractors.
AeroLeads has found 1 work email signal at @cpbcon.com.au for Shayne Ludlow at CPB Contractors.
AeroLeads has found 1 phone signal(s) with area code 028 for Shayne Ludlow at CPB Contractors.
Shayne Ludlow is based in Greater Sydney Area, Australia while working with CPB Contractors.
Shayne Ludlow has worked for Cpb Contractors, Datalogic, Fujitsu, Wipro Technologies, and Woolworths Limited.
Shayne Ludlow's colleagues at CPB Contractors include Evan Shapley, Padmanabhan Sundararajan, Eli Tavares, Chris Farnhan, and Ricardo Ravalo.
You can use AeroLeads to view verified contact signals for Shayne Ludlow at CPB Contractors, including work email, phone, and LinkedIn data when available.
Shayne Ludlow studied at Cobar High School.
Shayne Ludlow is listed with skills including Team Management, Performance Management, Management, Vendor Management, Solution Architecture, Change Management, It Strategy, and Strategic Planning.
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