I am a dedicated and results-driven professional with extensive experience in providing exceptional support and nurturing positive customer relationships. I have a proven track record of surpassing performance goals through effective communication, problem-solving, and resolution skills. Eager to expand my expertise in the healthcare industry, I possess knowledge in health records management, healthcare administration, medical terminology, ICD-10 CM, ICD-10 PCS, HCPCS, and adherence to HIPAA guidelines. I am committed to ensuring compliance, improving policies and processes, and excel in identifying solutions to complex issues while effectively organizing and prioritizing projects. With outstanding organizational skills, I am adept at accurately recording and documenting confidential information. My technical proficiency includes Microsoft Office (MSWord, Excel, and PowerPoint), 3M Coding & Reimbursement System (CRS), Electronic Health Records (EHR), and a quick ability to learn new software applications.