Account Manager (July 2023-present)• Develop strong positive relationships with each client, providing effective, professional, and timely communication to meet customer needs and maximize customer retention.• Proactively manage properties by inspecting and locating issues in the landscape, communicating with the customer, and defining a resolution that is within customers’ needs and budgetary parameters.• Monitor the activity of production crews and work closely with production staff regarding scheduling, quality of job sites, customer service, and ensuring all contracted services provided are of good quality and completed in a timely fashion.• Maintain job costs to achieve profitability goals.• Maintain a high level of good housekeeping and care of company assets in the field, shop, field offices, and customer work sites.• Meet or exceed established sales goals for enhancement projects.• Work closely with administrative team members to make sure all contract administration is timely and accurate.• Support and assist in training/monitoring of production staff to ensure services are delivered in a manner consistent with contract specifications, company standards, and safety requirements.• Represent the Company at various events, organizations, and associations to build relationships that lead to new or expanded business. Develop community ties and enhance the public image and brand of the Company. Maintain positive relations with other companies in the industry and related industries.• Participate in various industry associations to increase knowledge of the marketplace, sales opportunities, competition, and best practices.

I am responsible for developing long lasting partnerships with customers to supply and manage their MRO procurement. While working within a local, multi million-dollar territory. I provide resources like an expert team of product support representatives who consult with my customers to discuss specific product-lines, professional training and development programs, and Grainger's world-class e-commerce site that provides the cutting-edge technology and efficiency our customers both require and expect of us. As an Account Manager, I possess a tenacious desire to win and have the intellectual ability to create tailored, cost effective solutions that impact my customers’ bottom line.

I am responsible for developing long lasting partnerships with customers to supply and manage their MRO procurement. While working within a local, multi million-dollar territory. I provide resources like an expert team of product support representatives who consult with my customers to discuss specific product-lines, professional training and development programs, and Grainger's world-class e-commerce site that provides the cutting-edge technology and efficiency our customers both require and expect of us. As an Account Manager, I possess a tenacious desire to win and have the intellectual ability to create tailored, cost effective solutions that impact my customers’ bottom line.

Cultivated sales strategy to sell new and expand current services by achieving sales growth with +10% in prior year. Consistently exceeded monthly sales quotas and secured new business through prospecting, cold calling, networking, and generating leads/referrals. Created highly effective sales strategies to ensure profit and revenue objectives were met and negotiated/closed deals. Conducted joint, on-site sales calls with sellers to align goals and discuss potential opportunities within account.

My key objectives are to plan, direct and control the pricing strategy, service, distributor network, and GP for MCR’s products and services within the geographical locations of Florida, Georgia, and S. Alabama. My primary duties include developing objectives, marketing plans, and programs that ensure healthy sales and margin growth in the distribution channel while also supporting, motivating, and training my distributors, their representatives, and the end-users.Primary Functions include:• Meet assigned quotas, sales objectives and behavior goals as assigned• Establish and execute account strategies for key distributors• Engage and ultimately own the relationship of the end-users within the region• Strong negotiating and presentations skills• Maintain daily activity within customer management database• Continue to develop product knowledge to be the product expert on Gloves, Glasses and Garments• Participate in our corporate training for Distributors• Maintain positive attitude and open line of communication with co-workers and customers both internal and external• Assist with special projects when needed• Analyze sales reports of customer data to identify sales opportunities within your assigned territory• Assist other teammates with projects as needed

Prospected and identified clients who would benefit from business solutions. Drove sales to small and mid-sized companies and built a pipeline of qualified leads along with day to day business sales activities within small and large groups. Gathered resources, planned for future events, training and development. Duties involved; taking care of daily store activities proactivity for sales and customer services. Achievements:• Managed accounts including Supply Chain/Distribution Operations, Inventory Management, Auditing, and Warehouse Resource Planning.• Maintaining inventory with both LIFO and FIFO technique to achieve maximum cost of stock keeping units.• Managed enterprise customer rollouts, oversaw the building of warehouse designs and setup training schedules for customer support teams.• Administered billing plans, applications, online orders and discounts.