Project Manager for The Princeton Review

Technical Analyst for LinkedIn and Brainstorm

At the CITRIS and the Banatao Institute, I focused on optimizing the efficiency of solar battery storage systems. I collaborated with startup Valley Adobe to research and integrate solar panels into sustainable housing designs. My work included developing detailed thermal management systems and safety protocols for batteries operating in high-temperature environments to improve energy efficiency and reduce degradation.

I developed a Retrieval-Augmented Generation (RAG) system using OpenAI's API and Anthropic's Claude AI to automate the processing of Requests for Information (RFIs). I implemented vector databases with Pinecone and integrated the LangChain framework to enhance data retrieval and performance. Additionally, I collaborated with cross-functional teams, including design and marketing, to ensure the system met user needs and expectations. My work resulted in a 20% improvement in RFI process efficiency by streamlining tasks and reducing manual effort.

As a Project Manager at The Princeton Review, I led a team of five analysts to conduct market research focused on enhancing the company's MCAT preparation offerings. I developed a comprehensive competitor analysis and user personas to better understand student needs and drive engagement strategies. I also prepared a detailed pitch deck presented to C-suite executives, which included strategic marketing recommendations aimed at boosting user engagement and brand awareness.

At LinkedIn, I spearheaded user research by analyzing over 150 Qualtrics surveys and conducting 50 user interviews to extract insights on user engagement for LinkedIn Learning. My work involved refining user engagement strategies with NLP tools and using Python and Beautiful Soup for data scraping and analytics. I contributed to a successful $200k LinkedIn and UC Berkeley pilot program, and engineered an AI-powered chatbot using the ChatGPT API and Flask to deliver personalized assistance to users, improving the LinkedIn Learning platform experience.

I conducted data analysis and competitive research to improve the company’s learning platform. I built a comprehensive Power BI dashboard for user insights and journey analysis, assessed competitors’ product features, and provided strategic recommendations based on Blue Sky Strategy's five-level diagnostic approach. My work culminated in a final deliverable that provided actionable insights, identifying growth opportunities for BrainStorm's platform expansion.

co-founded a non-pro t that sells bamboo cutlery and metal straws to smaller businesses in Singapore to promote sustainability; Sold 100 straws and 20 reusable cutlery sets; raised $500+, which was donated to Eco-friendly charities.