Results-driven Project Manager, Performance Management, Contract Furniture, specializing in driving cross-functional teams to meet and exceed Service Level Agreements (SLAs) in accordance with Financial Institution's Master Standing Agreements. Adept at enforcing contract compliance and utilizing Salesforce and other data analytics to optimize performance and deliver exceptional service. Skilled in client-facing interactions, process improvements, change management and fostering stakeholder relationships.
Listed skills include Account Management, Contract Negotiation, Team Building, Systems Furniture, and 10 others.