Experienced ORM Specialist with a proven track record of successfully managing online reputations. I honed my skills at Cerebrate Solutions, where I dedicated 2 years to enhancing the online presence of Upstox through effective response management and comprehensive reporting. Having Transitioned to Simplify360, I now spearhead the social listening project for ITC Cigarettes, further solidifying my expertise in the field. Passionate about leveraging digital platforms to build and maintain positive brand images.