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Technical, management and sales professional with 20 years of experience and achievement in IT and finance industries. Skilled at multi-faceted project management and sales. Expert at planning and implementing IT and business solutions.Adept at presenting products and services persuasively and developing rapport with customers. Expertise in Latin American Market.- Systemic and strategic vision of the IT services market.- Sales of IT solutions to help and enable businesses to generate value.- M&A team membership in software vendors.- Development and composition of KPIs for sales and IT services.- Use of cloud computing as a strategic solution.- Use of SaaS usage and consumption intelligence.- Application of big data solutions in large international companies.- APM - Application Performance Management.- SAP Knowledge.- Solutions architecture/pre-sales, project management and ICT support.- Experienced in international team management.- Management of technical projects.Authorized to work in Brazil and in the European Union ( Double citizenship - Brazilian & Italian )
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Independent Sales ConsultantFoco Design E Software Para Serviços Feb 2016 - Sep 2016São Paulo Area, BrazilBusiness Development of Foconet Environmental Sanitation. It is a software built for the management of companies and state agencies that deal with the treatment of liquid effluents and solid waste, with the process of reuse of water or the recycling of materials.It is designed on a flexible platform, available online at "cloud computing" and can be shaped quickly to the needs of each customer processes. -
Sales Engineering Manager LatamDynatrace Apr 2009 - Mar 2015Latin America• Coordinated pre-sales activities as liaison between product-management and customer-support teams. Supports the business development efforts by pursuing new opportunities.• Generated product opportunities by identifying client issues and facilitating consultative sales and communications. Worked with clients, enterprise account managers, service and delivery teams to devise and deliver solutions.• Led APM, PPM and quality-assurance presales teams.• Increased the number of primary software tests (proof of concept) with team training and process changes, executing the project remotely. Increased productivity by 83% in relation to previous project deadlines.• Developed the pre-sales team for Mexico, to attend North of Latin America, training them on all corporate products/solutions. Expanded the partners’ technical capacity and sales in these regions, achieving US$ 1 million in one year, • Defined sales KPIs considering several variables, product portfolio value, sales cycle, average execution time of proof of concept, sales conversion average rates, in one year. Involved 7 direct salespeople, 9 pre-sales professionals and 3 channel professionals, using the CRM Salesforce. -
Manager, Presales SplaCompuware Apr 2006 - Mar 2009Spanish Latin AmericaSells the organization’s products and/or services to, and maintains relationships with Large Enterprise customers.Led a pre-sales resource team to support customers and all partners in LATAM.Provided support for technical sales and project development. Focused on Application Performance Management and IT Service Management. The initial number of partners were around ten reaching twenty five in 2009. Provided enablement to customers and partners. -
Solution ConsultantCompuware Oct 1997 - Mar 2006São PauloExecuted Proof of Concept (POC) activities in LATAM countries, serving as support professional and advisor to clients in varied industries and market segments. Performed Professional Services activities with focus on implementation of customers’ systems, as technical advisor and support provider.Supported sales team with pre-sales technical presentations and demonstrations. Installed and configured server and network performance monitoring tools.Act as project manager in delivering Compuware´s solution as example Pepsico, Prodesp and Unibanco. -
It Support AnalystBanco Sudameris 1995 - 1997São PauloServed as analyst on software application project that utilized artificial intelligence to determine credit ratings. -
System AnalystBanco Francês E Brasileiro - Bfb Jan 1993 - Sep 1995São Paulo Area, BrazilLed a team of five analysts to develop, implement and maintain a system for check compensation. Managed implementation of two projects for electronic compensation of checks and invoices, based on Banco Central’s rules on time. -
TraineeInstituto De Eletrotécnica E Energia - Iee Usp Jan 1992 - Dec 1992São Paulo
Shirlei Bortoleto Skills
Shirlei Bortoleto Education Details
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Creativity, Innovation & New Business -
Mba - It Management -
Ceag, Business Administration And Management, General -
Quality And Productivity -
Electrical Engineering
Frequently Asked Questions about Shirlei Bortoleto
What is Shirlei Bortoleto's role at the current company?
Shirlei Bortoleto's current role is Service Manager | Sales Engineering Manager | Innovation | Customer Experience.
What is Shirlei Bortoleto's email address?
Shirlei Bortoleto's email address is sh****@****.com.br
What is Shirlei Bortoleto's direct phone number?
Shirlei Bortoleto's direct phone number is +55119936*****
What schools did Shirlei Bortoleto attend?
Shirlei Bortoleto attended Cuoa Business School, Fiap, Fundação Getulio Vargas, Fundação Getulio Vargas, Fei - Faculdade De Engenharia Industrial, Fei - Faculdade De Engenharia Industrial.
What are some of Shirlei Bortoleto's interests?
Shirlei Bortoleto has interest in Children, Education, Science And Technology, Disaster And Humanitarian Relief, Health.
What skills is Shirlei Bortoleto known for?
Shirlei Bortoleto has skills like Pre Sales, Saas, It Service Management, Solution Selling, Professional Services, Itil, Cloud Computing, Enterprise Software, Business Intelligence, Strategy, It Management, Data Center.
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