Shirlei Bortoleto

Shirlei Bortoleto Email and Phone Number

Service Manager | Sales Engineering Manager | Innovation | Customer Experience
Shirlei Bortoleto's Location
Greater São Paulo Area, Brazil
Shirlei Bortoleto's Contact Details

Shirlei Bortoleto work email

Shirlei Bortoleto personal email

Shirlei Bortoleto phone numbers

About Shirlei Bortoleto

Technical, management and sales professional with 20 years of experience and achievement in IT and finance industries. Skilled at multi-faceted project management and sales. Expert at planning and implementing IT and business solutions.Adept at presenting products and services persuasively and developing rapport with customers. Expertise in Latin American Market.- Systemic and strategic vision of the IT services market.- Sales of IT solutions to help and enable businesses to generate value.- M&A team membership in software vendors.- Development and composition of KPIs for sales and IT services.- Use of cloud computing as a strategic solution.- Use of SaaS usage and consumption intelligence.- Application of big data solutions in large international companies.- APM - Application Performance Management.- SAP Knowledge.- Solutions architecture/pre-sales, project management and ICT support.- Experienced in international team management.- Management of technical projects.Authorized to work in Brazil and in the European Union ( Double citizenship - Brazilian & Italian )

Shirlei Bortoleto's Current Company Details

Service Manager | Sales Engineering Manager | Innovation | Customer Experience
Shirlei Bortoleto Work Experience Details
  • Foco Design E Software Para Serviços
    Independent Sales Consultant
    Foco Design E Software Para Serviços Feb 2016 - Sep 2016
    São Paulo Area, Brazil
    Business Development of Foconet Environmental Sanitation. It is a software built for the management of companies and state agencies that deal with the treatment of liquid effluents and solid waste, with the process of reuse of water or the recycling of materials.It is designed on a flexible platform, available online at "cloud computing" and can be shaped quickly to the needs of each customer processes.
  • Dynatrace
    Sales Engineering Manager Latam
    Dynatrace Apr 2009 - Mar 2015
    Latin America
    • Coordinated pre-sales activities as liaison between product-management and customer-support teams. Supports the business development efforts by pursuing new opportunities.• Generated product opportunities by identifying client issues and facilitating consultative sales and communications. Worked with clients, enterprise account managers, service and delivery teams to devise and deliver solutions.• Led APM, PPM and quality-assurance presales teams.• Increased the number of primary software tests (proof of concept) with team training and process changes, executing the project remotely. Increased productivity by 83% in relation to previous project deadlines.• Developed the pre-sales team for Mexico, to attend North of Latin America, training them on all corporate products/solutions. Expanded the partners’ technical capacity and sales in these regions, achieving US$ 1 million in one year, • Defined sales KPIs considering several variables, product portfolio value, sales cycle, average execution time of proof of concept, sales conversion average rates, in one year. Involved 7 direct salespeople, 9 pre-sales professionals and 3 channel professionals, using the CRM Salesforce.
  • Compuware
    Manager, Presales Spla
    Compuware Apr 2006 - Mar 2009
    Spanish Latin America
    Sells the organization’s products and/or services to, and maintains relationships with Large Enterprise customers.Led a pre-sales resource team to support customers and all partners in LATAM.Provided support for technical sales and project development. Focused on Application Performance Management and IT Service Management. The initial number of partners were around ten reaching twenty five in 2009. Provided enablement to customers and partners.
  • Compuware
    Solution Consultant
    Compuware Oct 1997 - Mar 2006
    São Paulo
    Executed Proof of Concept (POC) activities in LATAM countries, serving as support professional and advisor to clients in varied industries and market segments. Performed Professional Services activities with focus on implementation of customers’ systems, as technical advisor and support provider.Supported sales team with pre-sales technical presentations and demonstrations. Installed and configured server and network performance monitoring tools.Act as project manager in delivering Compuware´s solution as example Pepsico, Prodesp and Unibanco.
  • Banco Sudameris
    It Support Analyst
    Banco Sudameris 1995 - 1997
    São Paulo
    Served as analyst on software application project that utilized artificial intelligence to determine credit ratings.
  • Banco Francês E Brasileiro - Bfb
    System Analyst
    Banco Francês E Brasileiro - Bfb Jan 1993 - Sep 1995
    São Paulo Area, Brazil
    Led a team of five analysts to develop, implement and maintain a system for check compensation. Managed implementation of two projects for electronic compensation of checks and invoices, based on Banco Central’s rules on time.
  • Instituto De Eletrotécnica E Energia -  Iee Usp
    Trainee
    Instituto De Eletrotécnica E Energia - Iee Usp Jan 1992 - Dec 1992
    São Paulo

Shirlei Bortoleto Skills

Pre Sales Saas It Service Management Solution Selling Professional Services Itil Cloud Computing Enterprise Software Business Intelligence Strategy It Management Data Center Team Leadership Solution Architecture Crm Salesforce.com Software Industry Pmp Team Management Outsourcing Partner Management Business Alliances Channel Partners Software As A Service Go To Market Strategy Project Management Cobit Sales Process Negotiation Strategic Planning Customer Relationship Management Managed Services Business Strategy Leadership Channel Partner Enablement Digital Marketing Microsoft Office Predictive Analytics Canvas Business Intelligence Content Marketing Pmbok Marketing Business Analytics Marketing Strategy

Shirlei Bortoleto Education Details

Frequently Asked Questions about Shirlei Bortoleto

What is Shirlei Bortoleto's role at the current company?

Shirlei Bortoleto's current role is Service Manager | Sales Engineering Manager | Innovation | Customer Experience.

What is Shirlei Bortoleto's email address?

Shirlei Bortoleto's email address is sh****@****.com.br

What is Shirlei Bortoleto's direct phone number?

Shirlei Bortoleto's direct phone number is +55119936*****

What schools did Shirlei Bortoleto attend?

Shirlei Bortoleto attended Cuoa Business School, Fiap, Fundação Getulio Vargas, Fundação Getulio Vargas, Fei - Faculdade De Engenharia Industrial, Fei - Faculdade De Engenharia Industrial.

What are some of Shirlei Bortoleto's interests?

Shirlei Bortoleto has interest in Children, Education, Science And Technology, Disaster And Humanitarian Relief, Health.

What skills is Shirlei Bortoleto known for?

Shirlei Bortoleto has skills like Pre Sales, Saas, It Service Management, Solution Selling, Professional Services, Itil, Cloud Computing, Enterprise Software, Business Intelligence, Strategy, It Management, Data Center.

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