Shea Murphy Email & Phone Number

Calgary, Ab, Ca

Calgary, Alberta, Canada

Greater Calgary Metropolitan Area

• Lead yearly training sessions for new hires, perpetuating the high standard of service that was developed at the franchise.• Managed a team of 4 cleaners at various sites to execute jobs with high attention to detail and within the budget, all while maintaining relationships with customers, and doing extra work to ensure customers were satisfied and would return.• Coordinated with the franchise owner to schedule up to 30 clients per week and to market to new ones, as well as scheduling employees, and organizing transport between jobs for the team.

Calgary, Alberta, Canada

• Administered training for new hires, focusing on communication techniques with guests and staff, attention to detail in cleanliness of the restaurant as well as in customer requests, and collaboration with coworkers in accomplishing tasks throughout the day.• Cooperated with a team of four to six supports and managers to ensure that the restaurant ran smoothly, responsibilities were shared, and coworkers were not burdened resulting in fast paced service of excellent quality.• Addressed guests needs as they arose, handled requests, and delegated to a manager when requests couldn’t be immediately completed to grant guests the best possible dining experience, resulting in the restaurants yelp reviews staying consistently above 4.6 stars.

Calgary, Alberta, Canada

• Partnered with a team of four and collaborated with two to five other companies and trades at any time to renovate and refurbish the Calgary Enmax Shepard combined generation facility, being flexible in accomplishing various smaller tasks in between larger projects.• Optimized the team’s function by leading tasks in the most efficient way, keeping members on task, and enforcing daily rapid tests to reduce the risk of losing team members, all resulting in the team and the companies collaborating beating the time budget of the largest task by 40%.• Surpassed the time goals set by the client, returning the heat reclamation steam generators to working order and performing a full change of over 5000 filters for the Enmax Shepard gas turbine in the budgeted time, resulting in performance bonuses for the team and a full time offer from one of the collaborators, as well as for Irwin.

Calgary, Alberta, Canada

Calgary, Alberta, Canada

Calgary, Alberta, Canada