Shea Patrick Email & Phone Number

Charlotte, North Carolina, United States

• Manage project financials for a large-scale Global Technology portfolio comprised of corporate change initiatives, contracts, and base applications, which directly impact the company’s business processes and services.• Support Senior Technology Executives to provide financial transparency across the portfolio and assess potential risks to project timelines and impacts to staffing plan.• Partner with Program Managers and Senior Leaders to assess and close funding gaps and identify financial risks.• As a member of the COO Team, lead and execute business process change plans, based on evolving regulatory and audit requirements.• Build strong relationships with Technical and Financial leaders to promote strategic and risk focused dialogue.

Charlotte, North Carolina, United States

• Implemented comprehensive global Card programs and onboarded new, high risk and high revenue, clients to the Bank.• Assisted to secure new clients to the Bank by identifying and satisfying the client’s Card Program requirements.• Technical proficiency in all Card applications which supported the client; experience in working directly with back-end developers to complete client deliverables.• Led internal Process and Procedure team to identify, track, and communicate critical updates needed for existing and new, supporting documents and processes, which impact the line of business.

Charlotte, North Carolina Area

• Implemented Card programs for clients with existing relationships with the Bank, leading weekly status calls with internal and external stakeholders.• Built and maintained project documentation, including project plan and change control and issues log.• Supported clients with application training and assist client with internal coordination of process changes and communication plans.• Managed risk by remaining engaged and knowledgeable on Bank Security policies and economic sanctions, and engaging Risk and Quality Assurance teams as needed.

Stanley, Nc

Process and invoice all customer orders and route shipment and payment information through the correct channels.• Onboard new products on customer websites to increase sales and further promote the company. • Allocate customer payments to maintain integrity of Accounts Receivable reports and assist in closing month end financials.• Review weekly goals, and discuss new products and potential customers with senior management.• Manage multiple projects and document procedures, to establish a new and efficient content management guide.