Coo
Franklin, Tn
Experienced executive managing and developing teams. In my tenure led customer service, sales, shipping, IT, warehousing, procurement, quality assurance, etc... Integrator of software tying into SAP, MAS 200. In my tenure throughput increased from 500 orders to 7000 daily. Developed efficiency programs, training manuals, key performance metrics for employees. Created the "Ability to promise" inventory control that allowed for 50% less inventory. Revenue dramatically increased 50% from… Show more Experienced executive managing and developing teams. In my tenure led customer service, sales, shipping, IT, warehousing, procurement, quality assurance, etc... Integrator of software tying into SAP, MAS 200. In my tenure throughput increased from 500 orders to 7000 daily. Developed efficiency programs, training manuals, key performance metrics for employees. Created the "Ability to promise" inventory control that allowed for 50% less inventory. Revenue dramatically increased 50% from 2006-10, 60% from 2011-15, and 25% from 2016-18. I personally managed over $2M of licensing contracts and over $6M of E-commerce revenue operationally. Our team developed forecasting and analytic inventory ordering programs that lowered inventory to sales % to less than 8.5% yearly. Implemented automation directly with factories in China and Vietnam, saving 33% employee costs. Drove factory allocation from four factories to twelve, and purchasing dollars increased from $9M to $16M yearly. Helped implement and oversee an office in China managing Quality assurance, factory orders and sourcing. Drove pricing down 10% across multiple factories. Developed deep experience in EDI, shipping, warehousing and distribution, IT, efficiency analysis of multiple departments, ERP management and selection, freight management and vendor relations. Our departments had job descriptions, daily dozens, weekly 1to1s and detailed processes for the entire organization. A WMS was implemented in 2015, resulting in: 6% increase in inventory accuracy, 200% throughput improvement in E-commerce, reallocation of labor across the organization. Lead times on E-commerce improved from 3-5 days down to 30 hours. Labor dollars in QA, IT, compliance and shipping were neutral from 2014 - 2017 with over $10M of revenue added. Show less