Shea Green Email & Phone Number

Greater New Orleans Region

New Orleans, Louisiana, United States

Greater New Orleans Area

Currently Seeking New Career Opportunities

Jefferson, Louisiana

Jefferson, Louisiana

 Preserved effective operations and eliminated gaps in employee knowledge by developing and implementing a Payroll Training Manual for new hires and temporary employees, in addition to providing ongoing staff training Provides outstanding customer service regarding payroll related matters, ensuring timely and sustainable resolutions to employee complaints and inquiries Significantly reduced benefits errors by generating efficient spreadsheets to expedite payroll processes Maximizes efficiency by executing a variety of essential functions, including completion of unemployment claims and daily employment verification for associates and reconciliation of termination and vacation payout Assists the legal and human resources departments with processing of severance and divestitures payments Successfully reduced overpayments by 40% via reporting and follow-up on identified process issues Assists employees with the set-up of ADP access for paystubs and W2 statements Ensures unwavering accuracy of benefits reconciliation each pay period, including 401(k)loans, short-term disability and maternity, benefits refunds, and back deductions regarding employee benefit coverage (medical, dental, vision, and life)

Stewart Services - Jefferson, La

 Photocopied all appropriate documentation for processing and filing purposes; maintained an accurate, up-to-date database of daily Interface Reports for all cash deposits, including Capital One Lockbox, JP Chase Morgan Remote Deposit, Forethought Capital Funding and Forethought Claims Posted daily cash batches for over 300 facilities; generated daily deposits and posted payments to the Account Receivable Ledger and General Ledger  Significantly enhanced efficiency and preserved financial integrity by processing an average of 50+ weekly return checks and reconciling an average of 200+ credit payments daily

Greater New Orleans Area

 Managed and processed between 70 and 200 invoices each day, including check requests, travel advances, contractual and honorary requisitions, travel vouchers, cash disbursement, and utilities  Preserved accurate records by maintaining a General Ledger and entering all correspondence into a master log Processed back-up reports after data entry to communicate financial trends and analysis to senior management

Greater New Orleans Area

 Boosted productivity and efficiency by executing a wide range of administrative support processes, including record keeping, copying and scanning of documents, and management of correspondence Provided an outstanding level of customer service for multiple offices throughout the division while answering incoming calls, transferring calls, and taking messages as necessary to provide callers with timely solutions to meet their individual needs

Greater New Orleans Area

 Offered exceptional service while answering all incoming calls, greeting callers, providing general information, and transferring calls to appropriate departments or individuals Promptly, accurately, professionally and courteously assessed 100% of received calls; directed, recorded, and relayed messages as necessary to guarantee thorough resolution of client inquiries

River Parishes

 Promoted the increase of clientele and maintained resilient working relationships by performing regular telephone contact with state agencies and support coordination companies  Provided ongoing training and mentoring to 25 new employees on file maintenance, multiple Medicaid and Medicare programs, and data entry software Safeguarded consistent compliance with company and federal regulations by revising the Employee Orientation Program to include human resources information and company policy and procedures

Master Of Business Administration (Mba), Business, Management, Marketing, And Related Support Services, 3.8

Bachelor Of Business Administration, Business, Management, Marketing, And Related Support Services

Activities and Societies: Chamber of CommerceWhile earning my degree, I worked on campus for three years. This allowed me to gain.

Associate Of Arts (A.A.), Accounting And Related Services

Activities and Societies: Vice President of Student Government Association (SGA)Leadership Experience: I governed at least 20 members.