• Managed and executed all advertising in multiple print and digital publications, as well as radio. • Consulted with sales and operations departments to manage marketing initiatives promoting specialty cruises. • Managed and created content for multiple social media and event pages; increasing media exposure, which in turn has assisted in the sellout of holiday and special event cruises, servicing 800+ guests per event.• Responded to all consumer comments and inquiries to ensure customer satisfaction and retention. • Oversaw preparation of marketing copy, images, videos, emails, and other collateral• Built and strengthened strategic relationships with vendors, advertising agencies and leading tourism partners.• Managed, co-wrote and provided images for the newly created and published Riverboat Magazine.• Directed and coordinated all commercial filming’s for broadcast advertising and social media.• Generated media exposure through press releases and e-blasts and conducted interviews.• Managed and executed all company involvement in special events, such as Taste of Savannah, Dine South, Taste of Savannah, America’s Second Harvest and and Savannah Food & Wine Festival. • Networked with area hotels and vendors to gain increased exposure.• Managed and distributed marketing materials, monthly cruise schedule, and special events calendar.

• Served as the first point of contact with all visitors and managed the front office along with a budget of $80,000. • Produced accurate office files, updated spreadsheets, and crafted presentations to support executives and boost team productivity.• Managed Consumer Comments Department by responding to all comments and resolving any issues.• Developed and distributed the company’s quarterly newsletter to 300+ stakeholders.• Maintained calendar of events, scheduled appointments, arranged travel itineraries, and coordinated meetings.• Assisted the Operations Team with extensive data entry using excel or the company designed operating system. • Coordinated corporate events and industry trade-shows.• Implemented employee relations program aimed at improved communication and morale.

• Conducted detailed market analysis for new communities.• Performed competitive price analysis and features analysis for existing communities.• Categorized and ranked new and developing communities according to qualification standards by the company's investment team.

• Grew and maintained a client base of 15 Residential and Commercial accounts.• Performed periodic Inspections & Supervised sanitation crews, ensuring quality standards were adhered to.

• Assisted Marketing team in organizing, planning, and working numerous events such as the Outback Bowl, Outback ProAm, and the Outback Walkabout. • Served and provided guests with the ultimate special event or dining experience.• Assured customer satisfaction.• Maintained customer retention.